Summary
Overview
Work History
Education
Skills
Disclaimer
Certification
Timeline
Generic

Shubhankar Thakur

SYSTEMS INTEGRATION SPECIALIST
Noida

Summary

Organized, dependable and enthusiastic professional; highly motivated and self-starter, team player who also works well independently. Conscientious problem solver with strong attention to each and every detail. Learns quickly and enjoys challenges; performs well in deadline situations. Young, energetic and result oriented MCA (Computer Science) professional with around 5+ years of experience as Azure/Aws Cloud Engineer in IT area, Persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management, highly ethical, trustworthy and discreet.

Overview

7
7
years of professional experience
1
1
Certification

Work History

System Integration Specialist

NTT Data Global Delivery Services
02.2022 - Current
  • VM Server building, Hosting, Resources Management, Data store Management. vCenter, Host Upgrade & Patching.
  • Performing Snapshots, Cloning, Cold Migrations, Hot Migrations and Host Reboots.
  • Setting up Users and Groups for access to the Virtual Centre. Updating VM Tools for VM’s.
  • Scheduling tasks for snapshot, reboot, clone, etc.
  • Experience in administering, managing VMware VCenter servers. Creates or classifies the Initial Ticket, entitles, Prioritizes ITSM tickets. Disk, CPU and RAM, Page File expansion tickets in VMware environment.
  • Migration P2V, Cross VCenter Server and VM To VM Migrations.
  • Decommission of servers.
  • Manage Alerts, task, events and alarms.
  • Taking up the user’s email client issues and login into their remote systems Troubleshooting snapshot issues, Disk Consolidations.
  • Monitoring the performance of VM's & ESX Host (CPU, RAM, HDD utilization). Worked on Backup issues like VSS admin writers.
  • Having Hands on experience with the VCenter Patching and Firmware Upgradation.
  • Moving of virtual machines using vMotion Migration.
  • Raising case with product vendors if any failed hardware parts found.
  • OS hardening; Vulnerability remediation & patching.
  • Project Implementation on Amazon Web Services Cloud computing.
  • Hand on Expertise in AWS/Azure Migration.
  • Designed and maintained infrastructure as code (IaC) using Terraform to provision and manage cloud resources on AWS and Azure.
  • Analyzing and validating the present customer environments and providing suggestion improving performance, reducing the security risks and cost-efficient solutions.
  • Intermediate knowledge on Experience in Terraform.
  • Maintaining the monitoring profiles for AWS Services - EC2 Parameters (CPU, Memory, Disk, Response time, etc.).
  • Implemented Patch Management for the client servers.
  • Proficient in tools like Putty, WinSCP, S3browser.
  • Worked on Cloud Computing (AWS). Following are the features implemented and worked: Amazon EC2, EBS, S3, Glacier, RDS, ELB, VPC, Route 53, Config, Cloud trail, Lambda, Code Deploy, Elastic Cache, Cloud Formation, Cloud Front, Cloud watch, IAM, Import, Directory Service.
  • Prepare knowledge base documents and keep them in share point folders.
  • Involved in complete User administration (setup and maintaining account).
  • Monitored servers for CPU Utilization, Memory Utilization, and Disk Utilization for performance monitoring and written customized script to utilization details.
  • Interaction with 3rd party vendors, Client Teams and senior onsite Systems Engineers as necessary to optimally perform job responsibilities.
  • Create and maintain detailed up to date technical documentation (e.g. standards, process, run books, change requests).
  • Attend status review meetings and prepare send the status reports to stakeholders.
  • Regular proactive capacity planning and tending reviews of all systems.
  • Gave KT to the team and mentored the new team members.
  • Experience in applications using Azure IAAS, services and migrating application to Azure.
  • Create and Manage Vents as per the network design.
  • Create and manage the Subnets in Vents as per the network design.
  • Create, manage and assess the public IPs used by subscription.
  • Creating and managing Azure VM’s as per the requirements.
  • Analysis of the Azure VM’s resource utilizations and recommend for scale down/up to reduce the resource cost.
  • Strong expertise on Azure VM types. Day to day support on Azure VMs issues and scheduling downtime for maintenance activities.
  • Taking care of monthly OS and application patching of on-premises and Azure VMs.
  • Creating and managing Custom Images as per the requirements.
  • Patching and implementing security compliance settings on custom Images Maintaining Windows and Linux servers hosted in Azure Cloud and on-premises.
  • Intermediate knowledge on Experience in Azure CI/CD pipelines.

IT Support Engineer

Virtual Employee Private Ltd
01.2020 - 02.2022
  • Handling 500 users in 2 countries.
  • Worked closely with the customers, internal teams, and other stack holder to determine planning & implementation of system-oriented projects.
  • Administration, Configuration, Support design for MS Azure.
  • Collaborated with onsite/offshore Azure administrator partners to deploy and Migrate Azure cloud integrated solutions.
  • Hands on experience of deploying VM, Virtual Network, AZURE Storage, Azure AD, Azure Subscriptions, Azure DNS, Azure Load Balancing and Auto Scaling.
  • Expertise in Microsoft Azure Cloud Services (SaaS & IaaS).
  • Designed and configured Azure Virtual Networks (V Nets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure V Nets and subnets.
  • Designed V Nets and subscriptions to confirm to Azure Network Limits.
  • Managed IP Forwarding for VMs and role instances acting as virtual appliances.
  • Exposed Virtual machines and cloud services in the V Nets to the Internet using Azure External Load Balancer.

Senior Systems Engineer

RedOcean Technologies Pvt LTD
06.2019 - 12.2019
  • Handling 150 users' day to day activities and provide Desktop L2\Server L1 level onsite support as well remote support by Tight VNC, Ammyy Admin, Team viewer, any desk.
  • Monitoring HP ProLiant Physical Server & perform basics troubleshooting's.
  • Configuration & Installation of Cisco Switch (SG300-28). Windows Patch Upgrading and installations.
  • Taking full backup files and folders through NAS server.
  • Installation & configuring of G Suite.
  • Installation & configuring of office 365. Knowledge of Share point.
  • Installation & troubleshooting's of seqrite endpoint security 7.4.
  • Configuration & Installation of Aruba Router, D link Router.
  • Installing, configuring, and troubleshooting Veeam Auto Backup.
  • Installing, configuring, and troubleshooting of Synology NAS Drive.
  • Knowledge of storage Systems (SAN, NAS, RAID Arrayed).
  • Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
  • Responsible for managing and maintain domain environment and file servers.
  • Monitoring physical and hyper v server Health.
  • Responsible for applying security policies and group policies for better services.
  • Responsible for updating switch, AP, and firewall firmware version.
  • Monitoring & Managing internet Traffic and leased line.
  • Handling user account (Skype, E-mail, system login, MSDN, Volume license).
  • Installing and troubleshooting Mac OS X (Mountain Lion, Mavericks, Yosemite) and Ubuntu as well windows 7, Win8 and win 10.
  • Handling all laptop and Network equipment and IT related asset inventory.
  • Responsible for managing Active directory, DNS, DHCP, File server, Backup server.

System Engineer

IMSI(IBM)
06.2018 - 06.2019
  • Providing L2 IT support for IBM India corporate employees and Global user for Desktop and Laptop.
  • Installation and configuration Windows 7, Windows 10, Linux and Mac.
  • Troubleshooting and maintaining Local Area Network.
  • Configuring and Troubleshooting Smart cloud notes.
  • Configuring Mobility client WECM, Wireless, SASvpn and Cisco AnyConnect.
  • Managing and monitoring the user's request and issues through SCCD, Service Now Management.
  • Installing, configuring and troubleshooting IBM verse for Mobile.
  • Create Ghost images and deploying of operating systems as per the C4EB standards.
  • Troubleshooting and maintaining Local Area Network, hardware issues and printer.
  • Installation and configuration of Office automation systems.
  • Email Client: Lotus note client 8.5,9.0, Microsoft Outlook.
  • Knowledge in PGP, Terminal Services.
  • Symantec Antivirus management and security patch updating on servers and workstations.
  • Creating archive and Replica in lotus notes.
  • Attending Booting and Blue screen related issues.
  • Deploying the software's through the ISSI Tool on client machines.
  • Deploying the operating systems as per the client dependency.

Education

Master of Computer Application (MCA) -

Visvesvaraya Technological University

Skills

Window

Disclaimer

I hereby declare that the above-mentioned information is correct and true to the best of my knowledge.

Certification

AWS Certified Solutions Architect - Associate

Timeline

AWS Certified Solutions Architect - Associate

08-2023

System Integration Specialist

NTT Data Global Delivery Services
02.2022 - Current

IT Support Engineer

Virtual Employee Private Ltd
01.2020 - 02.2022

Senior Systems Engineer

RedOcean Technologies Pvt LTD
06.2019 - 12.2019

System Engineer

IMSI(IBM)
06.2018 - 06.2019

Master of Computer Application (MCA) -

Visvesvaraya Technological University

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