Shubhanshu Sharma
Service Engineer
Indore,Madhya Pradesh
Summary
Proactive Service Engineer successful in providing technical and mechanical testing of Truck Thorough knowledge of Brakes , suspendion steering and Tyres. Strong problem-solving and organizational skills to use Sap and Excel. Communicative and hardworking with over 4 years of hands-on experience working as a Service engineer.
Overview
2
2
Languages
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Service Engineer
VE COMMERCIAL VEHICLE
indore, Madhya Pradesh
10.2017 - Current
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Tested and checked performance of Tyre
- Drafted failure analysis reports in and prepared quotations for repair.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Provided customer feedback to service team to facilitate project road map and relationship planning.
- Analyzed and evaluated performance and optimized efficiency.
- Escalated and re-produced problem to internal development sources to reach solution.
Education
Bachelor of Science - Engineering MECHANICAL
RAJIV GANDHI TECHNICAL UNIVERSITY
BHOPAL 06.2012 - 06.2016
Timeline
Service Engineer
VE COMMERCIAL VEHICLE
10.2017 - Current
Bachelor of Science - Engineering MECHANICAL
RAJIV GANDHI TECHNICAL UNIVERSITY
06.2012 - 06.2016
Skills
Customer Relations
Diagnostics and troubleshooting
Supervision