Hi, I’m
Shubhashree Ray
SOFTWARE ENGINEER
BHUBANESWAR
Summary
Experienced Software Engineer with 8 years of expertise in SQL, PL/SQL, Unix, Autosys, AppHero, SAS, Snowflake, and data warehousing. Highly skilled in incident management, critical issue resolution, and optimizing system performance across network and financial projects. Proficient in Support Workbench, Confluence, and Service Now, with a proven ability to drive efficiency and innovation. Currently leading the SLC shift at Goldman Sachs, independently managing high-priority issues with a strong focus on problem-solving, analytical thinking, and decision-making. A proactive and adaptable professional with a solid grasp of Object-Oriented Programming, committed to delivering seamless operations in complex environments. Passionate about continuous learning and professional growth, I thrive in fast-paced, collaborative settings and seek opportunities where I can contribute my expertise while working alongside driven professionals who value excellence, innovation, and teamwork.
Hardworking software development professional driven to increase team effectiveness. Focused on usability and performance improvements. Proven history of developing useful, efficient and cost-effective projects.
Overview
8
years of professional experience
4
years of post-secondary education
3
Languages
Work History
Tata Consultancy Services
Senior Software Engineer
09.2022 - Current
Job overview
- Company Overview: Our Project Client is Goldman Sachs is an American multinational investment bank and financial services company in which I am working under L2 support
- I am working under L2 support, which is the second level of technical support, providing more advanced assistance than L1 support
- It involves handling complex issues that require a higher level of technical expertise and knowledge
- I handle all kinds of escalations starting from user tickets, incidents, alerts, host issues, feed delay, and all
- As I belong to the Reconciliation team, it is very important for us that there is no break in data
- I have expertise in Service Now, Canvas, Pact Portal, Unix, and SQL codes
- I have helped the team in automation and raised multiple Appdev requests for changes
- Our Project Client is Goldman Sachs is an American multinational investment bank and financial services company in which I am working under L2 support
Tech Mahindra
Software Engineer
08.2019 - 10.2022
Job overview
- Company Overview: Our Project Client was Wyndham from America Continent in which I am working
- Generally, we work in Snowflakes while converting the whole script in which we have to load a huge amount of data
- From those tables, we compare the records for all input and output tables for both SAS and Snowflakes
- Besides these loading of files, we have to attend various tickets raised by client end or their customer side and have to resolve those tickets within SLA
- It’s a migration project
- Our Project Client was Wyndham from America Continent in which I am working
Tech Mahindra
Software Engineer
07.2017 - 08.2019
Job overview
- Company Overview: Our Project Client was MTN BI from Africa Continent in which I am working under MTN BI GHANA department
- It deals with Telecom details of MTN group of companies working in Uganda, Zambia, Eswatini, and Ghana mainly
- It also works in Benin, Liberia, Congo, Rwanda like countries
- Generally, we work in ETL support in which we receive CCN files, Mobile Money files, Main account balance details etc
- From source
- According to ETL, we have to load them in respective Stage tables and from there it goes to Exploitation Tables
- From those tables, we can retrieve reports by OBIEE tools and provide to Client ends
- We mainly use UNIX and PLSQL for this work
- Besides these loading of files, we have to attend various tickets raised by client end or their customer side and have to resolve those tickets within SLA
- Our Project Client was MTN BI from Africa Continent in which I am working under MTN BI GHANA department
Education
Trident Academy of Technology
Bachelor of technology
07.2013 - 01.2017
University Overview
- During my college years, I embraced a diverse range of achievements that not only defined my academic journey but also shaped my personal growth. My time in college was marked by a series of significant milestones, each contributing to a well-rounded and fulfilling experience.
- Academically, I maintained a strong 8.5 CGPA throughout my B.Tech, a testament to my dedication and commitment to my studies. My coursework was rigorous, but I thrived in the challenging environment, consistently striving for excellence.
- Beyond academics, my involvement in the field of international publications was a notable achievement. I had the opportunity to contribute to several prestigious journals, which allowed me to engage deeply with cutting-edge research and collaborate with experts from around the world. This experience not only honed my research skills but also broadened my perspective on global issues and technological advancements.
- In addition to my academic and research pursuits, I was honored to be awarded as the best singer in various college events. Music has always been a passion of mine, and receiving recognition for my singing abilities was a proud moment. It was a reflection of my commitment to nurturing my talents and contributing to the vibrant cultural life of the college.
- Leadership played a significant role in my college experience as well. I had the privilege of leading the entire ETC (Electronics and Telecommunications) branch, a role that challenged me to develop strong organizational and leadership skills. Under my leadership, our branch undertook various initiatives and projects, enhancing our collective knowledge and fostering a collaborative spirit among students.
- Moreover, I represented my college at both national and international levels in various competitions and conferences. These experiences not only allowed me to showcase the talents and achievements of my college but also provided me with invaluable insights and networking opportunities on a global scale.
- Overall, my college days were a blend of academic success, creative expression, leadership, and global engagement. Each achievement contributed to a fulfilling and enriching experience, preparing me for future challenges and opportunities.
- GPA: 8.5 CGPA
Kendriya vidyalaya crpf ranchi
Higher Secondary School Certificate
University Overview
- In my 12th grade, I navigated a unique and challenging path that showcased my resilience and determination. I was the only student who chose to study both Mathematics and Biology, driven by my diverse academic interests and ambitions. However, due to some political dynamics, I was unable to attend both classes concurrently. This situation could have been a significant setback, but I took it in stride. I committed to self-study, balancing my time effectively to cover the material from both subjects. Despite the obstacles, I successfully cleared my 12th grade with a commendable 70%, a testament to my dedication and hard work.
- Alongside my academic endeavors, I excelled in extracurricular activities. I represented my state in a state-level Taekwondo competition, where I was awarded third place. This achievement not only highlighted my physical skills but also demonstrated my commitment to discipline and perseverance in sports.
- My leadership and involvement extended into various roles within school. I served as the class monitor, where I honed my organizational and leadership abilities, ensuring that classroom activities ran smoothly. Additionally, I was the house representative, a role that allowed me to contribute to school events and foster a sense of community among students.
- Music was another area where I found success. I was awarded the best singer multiple times, reflecting my passion and talent in the arts. These awards were a source of personal pride and further enriched my high school experience.
- Overall, my 12th grade was a period marked by overcoming challenges, achieving in both academics and extra curriculars, and demonstrating leadership. Each of these experiences contributed to my growth and prepared me for future endeavors.
- GPA: 70%
Skills
SQL
undefinedActivities
- Business Intelligence professional with over four years of experience in data analysis, reporting, and automation.
- Skilled in analysis, design, coding, and testing of application code.
- Experienced in database and visualization testing, ensuring data accuracy.
- Automated multiple alert mechanisms and flat file loading processes using UNIX scripting.
- Successfully migrated 300+ SAS codes to Snowflake.
singing songs
Its my hobby to sing songs to keep myself recharge all the time.
Timeline
Senior Software Engineer
Tata Consultancy Services
09.2022 - Current
Software Engineer
Tech Mahindra
08.2019 - 10.2022
Software Engineer
Tech Mahindra
07.2017 - 08.2019
Trident Academy of Technology
Bachelor of technology
07.2013 - 01.2017
Kendriya vidyalaya crpf ranchi
Higher Secondary School Certificate
06.2013
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
SHAKTIPRASAD MISHRASHAKTIPRASAD MISHRA
Project Associate-I at BRIC-Institute of Life SciencesProject Associate-I at BRIC-Institute of Life Sciences