Shubhendu Sardar
Champahati
Summary
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [6] years delivers energetic approach to meeting expectations.
Overview
4
4
years of professional experience
Work History
Delivery Rider
Big Basket
Kolkata
01.2022 - 01.2023
- Delivered food items to customers in a timely manner, following all safety protocols.
- Ensured proper storage of food items during delivery process and maintained temperature integrity.
- Adhered to company policies on safe driving practices and vehicle maintenance.
- Followed delivery routes as assigned by dispatch or supervisor while ensuring accurate navigation skills.
- Communicated with customers about their orders when necessary, providing friendly customer service throughout the process.
- Checked all delivered goods against invoices or other documents, verifying accuracy and completeness of orders.
- Provided excellent customer service through courteous interaction with clients upon arrival of deliveries at their homes or businesses.
- Managed time efficiently when making multiple stops along designated routes.
Delivery Executive
Ecom Express
Kolkata
06.2019 - 06.2021
- Ensured compliance with safety regulations while driving vehicles.
- Provided excellent customer service by responding promptly to inquiries.
- Adhered to company policies regarding safe driving practices and speed limits.
- Kept up-to-date on changing traffic laws, road conditions, and routes.
- Assisted in resolving customer complaints regarding delivery services.
- Performed routine maintenance activities such as checking tire pressure.
- Managed communication between customers and the organization.
- Recorded details of each delivery including time taken, distance covered.
- Participated in training programs related to safe driving techniques.
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Managed performance issues with delivery team members.
- Delivered shipments promptly to maintain effective customer relationships and bolster future business opportunities.
Education
Bachelor of Commerce -
Ashutosh College
Kolkata01.2010
Class XII -
KV Fort William
Kolkata01.2007
Class X -
KV Fort William
Kolkata01.2005
Skills
- GPS Navigation
- Deadline Adherence
- Route Planning
- Vehicle Maintenance
- Dispatch Communication
- Mileage Tracking
- Order Verification
- Package scanning
- Goods Transport
- Quality Assurance
- Payment Collection
- Positive Attitude
- Safe Driver Training
- Fluent in [Hindi, Bengali and English]
- Problem-Solving
- Teamwork and Collaboration
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Surfing Internet
- Playing Football
- Watching Movies and listening to music
Timeline
Delivery Rider
Big Basket
01.2022 - 01.2023
Delivery Executive
Ecom Express
06.2019 - 06.2021
Bachelor of Commerce -
Ashutosh College
Class XII -
KV Fort William
Class X -
KV Fort William
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