Monitored and processed SWIFT instructions, payments, and FX transfers to ensure timely and accurate transaction handling.
- Decoded SWIFT Messages and directed them to the appropriate teams for further processing.
- Served as the primary point of contact for clients, addressing inquiries and concerns related to SWIFT messages and transfer processes.
- Identified and escalated any unusual or potentially suspicious transaction activities, ensuring compliance with regulatory requirements.
- Analyzed SWIFT instructions and initiated JIRA tickets to achieve Straight-Through Processing (STP), resulting in a significant reduction in manual errors.
- Managed the processing of FX payments and cross deals, while liaising with subcustodians for seamless fund transfers.
- Facilitated SWIFT CUTOVER activities, including adding, removing, and modifying clients in the SWIFT system to maintain accurate and updated client records.
- Set up and managed Relationship Management Application (RMA) for clients, enabling or blocking FIN messages based on specific requests and completion of KYC requirements.
- Provided assistance to clients regarding RMA setup and addressed their queries to ensure smooth and efficient messaging processes.
- Delivered comprehensive training to new joiners to ensure proficiency in daily tasks and maintain operational excellence.
- Collaborated with the technical team and management to streamline and automate processes, reducing manual touchpoints and enhancing overall efficiency.
Associate Research Analyst
Vaco Binary Semantics (Onsite Google)
10.2020 - 06.2021
Researched and analyzed Google's database to maintain quality and authenticity, enhancing the search engine knowledge base.
- Gathered, consolidated, and curated data to improve user experience and support knowledge base maintenance at Google.
- Enhanced user experience by ensuring the quality and authenticity of Google's database through data gathering, consolidation, and curation.
Intern Accounts
Mahindra and Mahindra Financial Services Limited
05.2019 - 07.2019
Worked with branch managers of Mahindra Finance in Delhi NCR to understand the various critical activities like Credit Analysis, KYC, Financial Analysis of statements of customers during loan sanction process.
Preparing Research Report of performance of various Auto loan products of Mahindra Finance like (LMV, HMV) quarterly and analyze their results to improve productivity.
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)