Shubhi Pandya

Led the successful transformation of multiple on-prem data sources to Google Cloud, serving as the Scrum Master and ensuring the adoption of Agile principles and practices.       

• Utilized Jira and Jira Align as primary project management tools, effectively tracking and managing the project backlog, user stories, and sprint progress.
• Guided and coached the cross-functional team on Agile methodologies, facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Collaborated closely with Product Owners and stakeholders to prioritize features, manage expectations, and deliver value in alignment with project goals.
• Proactively identified and resolved impediments and dependencies, ensuring the team’s productivity and smooth project execution.
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
• Fostered a collaborative and transparent team environment, encouraging open communication, trust, and continuous improvement.
• Facilitated effective communication and alignment with other teams and stakeholders involved in the Google Cloud transformation initiative.
• Played a key role in managing and mitigating risks, addressing project constraints, and ensuring on-time and on-budget delivery.
• Supported the team in adopting best practices for leveraging Google Cloud services and tools, optimizing project efficiency and delivering scalable solutions.

Successfully managed a 24x7 infrastructure support project on the AWS platform as an Operations Project Manager, ensuring the availability and stability of critical systems.       

• Oversaw a team of 15 members, providing leadership, guidance, and support in meeting project objectives and delivering exceptional service to clients.
• Collaborated closely with the account team to understand client requirements, align resources, and ensure smooth project execution.
• Led internal audit activities for the account, ensuring compliance with established processes, policies, and industry standards.
• Received multiple awards and appreciations for outstanding performance and contributions as an internal auditor, ensuring quality and process improvements.
• Developed and implemented effective project management processes, including resource allocation, scheduling, and risk management, resulting in improved project efficiency and customer satisfaction.
• Acted as a point of contact for client escalations, effectively addressing issues and driving timely resolution to maintain high client satisfaction levels.
• Coordinated with cross-functional teams, including development, infrastructure, and support teams, to ensure seamless collaboration and successful project outcomes.
• Implemented metrics and reporting mechanisms to track project progress, SLA adherence, and key performance indicators (KPIs), providing insights for continuous improvement.
• Leveraged AWS services and tools to optimize infrastructure support processes, driving efficiency, scalability, and cost savings.
• Fostered a positive and collaborative team environment, promoting knowledge sharing, growth, and professional development.

• Managed technical projects, utilizing established project tools and methodologies to bring projects to timely completion.
• Monitored project progress, identified risks and took corrective action as needed.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Provided team with coaching and direction
• Lead teams with onshore and offshore models
• Recruited, hired and supervised resources to staff project team.
• Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.

• Designed, implemented and monitored web pages and applications for continuous improvement
• Tested websites and performed troubleshooting prior to deployment
• Managed technological issues for project, increasing customer satisfaction ratings
• Reviewed code and debugged errors to improve performance
• Utilized knowledge of jsp, servlets, javascript, html and css to supplement Java development

• Responsible for L3 production support, implementation, code fixes
• Developed robust Java code for web portal
• Participated in requirements gathering and design development meetings.
• Reviewed code and debugged errors to improve performance
• Analyzed requirements ,designed, developed and implemented for web applications
• Utilized knowledge of Struts, Websphere Portal and JSP to supplement Java development
• Determined coding requirements for specialized scripts.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Built databases and table structures for web applications.
• Recognized as subject matter expert