Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
SHUBHRA DEY

SHUBHRA DEY

KOLKATA

Summary

Personable and dedicated Customer Service Representative with extensive experience in tourism, stock market and computer industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technical Support for Software Installation

Aditya Birla Minacs
KOLKATA
02.2011 - 11.2014
  • Installed software on multiple hardware platforms and operating systems, including Windows, Mac OS X and Linux.
  • handle cross sales for Antivirus packages for 2 years in Aditya Birla Minacs.
  • Coordinated efforts between brokers, clients, and other stakeholders involved in transactions.
  • Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
  • As an advisor for stock market as part of company service from last 8 years.

Education

Bachelor of Arts - BENGALI & SANSKRIT

CALCUTTA UNIVERSITY
KOLKTATA
08-2009

Skills

  • Software Deployment
  • Software Installation
  • Computer Hardware
  • System Configuration
  • Computer Trouble Shooting & Assemble
  • Hardware Installation

Languages

Bengali
First Language
Hindi
Upper Intermediate (B2)
B2
English
Elementary (A2)
A2

Certification

  • I have completed Computer Basic Course in Dishari Computer Centre
  • I have also completed Computer Hardware Course in 95% marks in Disahri Computer Centre.

Timeline

Technical Support for Software Installation

Aditya Birla Minacs
02.2011 - 11.2014

Bachelor of Arts - BENGALI & SANSKRIT

CALCUTTA UNIVERSITY
  • I have completed Computer Basic Course in Dishari Computer Centre
  • I have also completed Computer Hardware Course in 95% marks in Disahri Computer Centre.
SHUBHRA DEY