SHUBHRA GIRI

• Managed end-to-end procurement lifecycle using SAP Ariba, ensuring timely, compliant PR-to-PO execution
• Acted as a key support point for suppliers and internal stakeholders, resolving procurement queries and improving delivery performance, reducing lead times by 15%
• Maintained supplier master data and supported vendor onboarding, ensuring compliance, audit readiness, and data accuracy
• Developed and automated Power BI dashboards to track procurement KPIs, spend visibility, and query trends
• Collaborated cross-functionally with Category, AP, and Sourcing teams to align procurement operations with business objectives
• Analyzed procurement and supplier performance data to identify cost-saving and efficiency improvement opportunities

Service Delivery & Operations Associate – GPay, Accenture Jan 2020 – Jul 2022

• Supported backend issue resolution for digital wallet and KYC workflows, ensuring timely and accurate case handling.
• Maintained strong SLA adherence and contributed to audit readiness through accurate documentation and process compliance.
• Collaborated with product, engineering, and compliance teams to resolve system issues and streamline operational workflows.
• Assisted in content moderation and backend processes to improve platform.

• Managed banking data updates with strong accuracy and compliance.
• Built Excel trackers that improved visibility and reduced turnaround times.
• Coordinated with internal teams to resolve data discrepancies and maintain clean records.
• Worked effectively in fast-paced environments.