Shubhra Rawlins

• SME on all deployment process matters in USI. Key contributor for Deployment Transformation from USI consulting team.
• Leading the deployment team in Quantum Leap initiative and participating and leading the deployment design sprints sessions.
• USI representative for STAFFIT design/deployment and led transition from GSS to STAFFIT for USI Consulting
• Set up deployment processes for one of the largest accounts- Anthem account as part of AMS RM team.
• Focused on bringing in efficiencies in deployment processes/reports/dashboards etc. as part of the USI deployment leadership team.
• Closely involved with USI C&M leadership across all offerings/TGs for strategic deployment related decisions- order board planning, managing utilization, headcount growth, managing campus planning and deployment. Trusted Business Advisor for all leaders on all things Deployment.
• Collaborating with US Talent leaders on implementing talent strategies and talent priorities for the fiscal for India.
• Assist in the creation of the vision, anticipating needs of clients and drive vision/change throughout the teams
• Stakeholder management - negotiate with senior leaders appropriately. Build functional and cross-functional relationships to share best practices and support implementation of new systems and processes.
• Advising projects /business leaders on how best to navigate and engage in the resource management processes, and make recommendations for improved outcomes
• Develop and maintain relationships with key offering/industry and talent group leaders, and leverage these relationships to maximize deployment opportunities for assigned population and effective conflict resolution.

• Leading employee engagement & retention for the India Business Unit.
• Managing performance management for the India employees
• Formulate talent acquisition strategies for the India office with the business leads.
• Manage and evaluate recruitment methodologies, strategies to ensure effective sourcing, interviews / evaluation, selection of resources and timely hires.
• Strategizing the right channel mix among portals, referrals, consultants, professional networking sites etc.
• Managing cost effective recruitment model and creative recruitment techniques.
• Consistent execution of recruitment plan to ensure the right quantity and quality of talent.
• Built strong business knowledge and integrate into sourcing / talent attraction strategies.
• Monitor and continuously improve key metrics that have an impact on business - lead time, conversion/decline ratios, source mix etc. Identify trends and gaps to enable quick and easy decision making across different stakeholders.
• Maintain and manage vendor relationships

Responsible for talent management and staffing for Oracle Application and CRM service line.

• Talent SPOC / HR Generalist on the floor to handle all employee related matters- employee retention, employee engagement, grievance handling etc.
• All HR activities and analytics/dashboards- new hire onboarding, exits, utilization planners, exit analysis etc.
• Performance management
• Resource deployment- Making staffing recommendations and decisions that are appropriate to levels, skill sets, and practitioners' goals. Working as a business advisor for the service line leadership and provide inputs on opportunities and practitioners' staffing preferences and any other significant concerns. Working with the counselors, service line leadership and partners to resolve any staffing issues and conflicts.
• Maximize Practitioner Utilization- Use various channels like Networking with other Resource Managers in India and in US /Service Line Leads in India and US Project Leads to solicit opportunities for practitioners. Keep a tab on various opportunities published on firm's staffing intranet portal and US sub-contractor portal to maximize practitioner utilization.
• Resource planning-Provide proactive analysis, insights and recommendations to leadership for making staffing, hiring and training decisions.
• Hiring/staffing inputs- weekly reporting on availability, utilization projections and revenue leak to the firm leadership and provide recruitment/sub-contracting recommendations to the leadership based on availability and project pipeline. Co-ordination with the recruitment team on the order board status. Providing interview panel schedules etc.
• Training inputs-Providing insight into hot skills in US, and any other training recommendation as per the skill deficit and project pipeline
• Visa Processing - Make recommendations on visa processing and liaise with the local immigration team to process visas.
• Maintain Sub contractor network- Develop and maintain relationship with various alliance partners for staff supplementation. Handling Subcontracting agreement & rate negotiation etc.

Responsible for talent management and recruitment activities for the India office.

• HR Generalist- Employee database management, scheduling soft skills training, employee engagement/connect initiatives etc.
• Recruitment- Recruitment across all levels for 2 SBUs- SAP and Custom Development (Java/J2EE and Microsoft technologies). This included working with the SBU Heads to get the recruitment targets and set timelines, sourcing profiles (via headhunting, consultant network), scheduling technical interview, conducting HR interviews, salary negotiation and closure. Also provide market statistics (on salary levels and skill availability) to the SBU heads.
• Visa processing- Streamlining the process of visa applications/immigration for various countries - US, Europe, Schengen Countries, Asia Pacific, Australia, New Zealand, Japan and Latin America. This also included developing systems and polices (Foreign Allowances etc.) for the easy movement of human resources across CyberTech Group of Companies.

• All HR Generalist activities- employee connect, new hire onboarding, exits, database management
• Set up recruitment processes (end to end) for Java/J2EE and cold fusion
• Handling pay rolls packages & leave records of employees
• Initiated HR induction process
• Liaison with various government organizations-STPI, Import-expert departments etc. for obtaining licenses and work permits.
• Regular office administration activities