Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Shubhra Suman

Talent Acquisition And Management
Hyderabad,India

Summary

I am a seasoned Human Resource Professional with 10+ years of experience in the full-cycle recruitment process, with close to 6 years of team handling experience. My experience has been inclined towards Talent Acquisition and Talent Management across various businesses with a strong hold on stakeholder and vendor management. I have expertise in Volume and niche hiring for multiple verticles like Insurance, Social media, Finance, Life Science, Pharmaceuticals, Ed tech, Marketing, ITES, IT, Multi-lingual sectors and more

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Senior Consultant

Ernst & Young
Hyderabad, India
04.2021 - Current

Formulate Talent Sourcing Strategy & Recruiting goals to support business requirements.

Hiring Forecast/ Workforce Planning

Team Management, handle a team of 10 to 15 recruiters and work with them closely to ensure meeting hiring targets

Account Management of multiple specific stakeholders

Identify gaps in current recruitment procedures and recommended proactive changes to improve the average time to hire.

Facilitating the Team Objective Setting and Performance Calibration meetings for client functions.

Consulting with Department Heads to identify their talent needs

Stakeholder management of clients in the hiring space across all business domains ( Healthcare, product-based, service-based, and other types of companies)

Complete Vendor Management across all recruitment functions.

Market mapping, researching and pipelining when needed.

Work on strategies to attract more talent.

Update current and design new recruiting procedures

Reporting and keeping a track of every recruitment related activity.

Develop innovative sourcing strategies and procedures to ensure that there is a consistent and positive candidate experience to increase the prospects of acquisition and retention of talent for the business.

Ensuring effective utilization of internal and external sources of recruitment like local Job portals, making direct contact calls, networking, leveraging relevant social media, LinkedIn being the key area of talent pooling.

Oversee business’s overall recruiting and sourcing mission, vision, and long-term strategy.

Recruitment Lead APMEA Region

J Connect (Wipro Technologies) Contract role
Hyderabad, India
11.2020 - 04.2021

Lead recruitment for APAC, ME and Africa Region

Vendor Management/ RPO Management/ Stakeholder Management

Team Management and Training in recruitment cycle

Market Intelligence and Talent Mapping

Hiring forecast & Workforce Planning

Maintain data accuracy and integrity for regular reporting

Regular connects with BU to understand the upcoming TA needs

Hiring Process Standardization & Improvement

Facilitating the Team Objective Setting and Performance Calibration meetings for client functions.

Successfully delivered highest number of hires in SAP portfolio in history of Wipro for last quarter of FY20-21

Assistant Manager - Contingent Workforce Hiring

Deloitte
Hyderabad, India
01.2019 - 07.2020

Stakeholder management/ Vendor management

Team management - Handle a team of 8-10 recruitment consultant and Sr.Consultants

Data maintenance and management

Maintain Business relationship in Contractor hiring space

Work force planning & Hiring forecast

Leading stakeholder and Vendor meetings

Work with procurement team on MSA and standardization of rates based on market availability and skill demand,

Handling exit related issues

Addressing grievances for contractor work force.

Alternate hiring models planning and execution ( Hire Train Deploy/ Back to work/ Gig Hires etc)

Data Migration to Fieldglass

Well versed with involved SNOW processes

Compliance management, Reporting, Process Standardization, Market analysis

Talent Acquisition Manager (Contract Role)

WalkingTree Technologies
Hyderabad, India
07.2018 - 11.2018

Work closely with our recruiters to manage sourcing, interviewing and employment processes.

Manage our recruitment to ensure we hire qualified employees to meet our company’s current and future needs.

Update current and design new recruiting procedures (e.g. job application and on-boarding processes)

Supervise the recruiting team and report on its performance. Keep track of recruiting metrics like time-to-hire and cost-per-hire. Implement new sourcing methods.

Review recruitment software and suggest the best option for company needs Research and choose job advertising options.

Advise hiring managers on interviewing techniques. Recommend ways to improve our employer brand.

Coordinate with department managers to forecast future hiring needs. Develop innovative sourcing strategies and procedures and ensures that there is a consistent and positive candidate experience, which increases the prospects of acquisition and retention of talent for the business.

Account Manager Recruitment (Contract Role)

eSolutions, Inc.
Remote, India
02.2018 - 06.2018

Identifying recruitment service sales leads, pitch recruitment services to new clients and maintain a good working relationship with new and existing contacts.

Following up new business opportunities and setting up meetings Planning and preparing presentations.

Communicating new service developments to prospective clients Overseeing the development of recruitment services business.

Analyzing current and future market needs in given sector.

Managing business and procuring staffing services to take care of permanent staffing as well as temporary, contractual or contingent labor.

Interacting with senior stakeholders, negotiating with vendors, handling challenging situations to manage along with recruitment.

Providing management with feedback.

Oversee the recruiters team and make sure client requirements are met withing given timeline.

Consultant Talent Acquisition

Cognizant Technology Solutions
Kolkata, India
12.2014 - 02.2018

Full-Cycle Recruiter focusing on recruiting active and passive candidates primarily in NA market.

Successfully manage multiple job requisitions at a time and consistently deliver quality candidates to clients in a timely manner.

Leverage multiple sources for candidates including LinkedIn, job boards, user groups, internal database, deep web Boolean searches and referrals.

Conduct screening for team for both technical and soft skills.

Conduct client in-take calls to ask in-depth questions about client requirements and provide feedback on the candidate market.

Excel at developing strong candidate and client relationships. Conduct professional reference checks.

Provide staff augmentation for corporate giants like Google, UBS, JP Morgan, Bank Of America, Goldman Sachs, Morgan Stanley, Well Fargo, You Tube, Facebook, Warner Brothers, Travelers Companies.

Find and place candidates in multiple verticals, majorly in Finance and Banking. Also in Life sciences, BPS, IT, ITES, Insurance, Pharmaceuticals, Biotechnology, Social networking.

Experienced in analyzing, interpreting and summarizing data with presenting reports, forecasts, trends and recommendations.

Worked with leadership and advised them on strategy and plans to address issues.

Coordinated and collaborated cross functions and teams within sites. Create positive relationships with stakeholders, vendors through the appropriate management of their expectations and agreed objectives.

Researching and sourcing vendors, obtaining quotes with pricing, turnaround times, and quality of work, negotiating contracts, managing relationships, assigning jobs, evaluating performance, and ensuring payments are made. Manage, prepare and conduct Business Reviews with key vendors. Assist with the administration of WFM Forecasting.

Consultant - HR

Capgemini
Kolkata
11.2011 - 03.2013

Job posting, screening applicants, scheduling interviews

Carrying out the weekly meeting with the Hiring Managers to ensure better recruitment functions.

Preparing suggestive recruitment plans with the team for the client.

Handling recruitment calls On-shore recruitment team.

Carried out the entire recruitment process through ATS like “Hire desk” and “Enable”.

Data Maintainance and Audit

Preparing offer letter and initiating “Background Verification” for the selected candidates.

Preparing and maintaining the daily and weekly report for all the towers as per Clients and Managers requirements in “Excel” and portals used by clients.

Auditing the Tickets created by all the towers and reporting the status to respective manager.

Facilitating the Team Objective Setting and Performance Calibration meetings for client functions.

Driving Performance Enhancement Plan for weak performers

Engage directly with leadership and clients to be able to represent them with good practice ideas to help improve the working environment.

Consultant - HR

Yellowbox HR Services Pvt. Ltd.
Kolkata, India
09.2010 - 06.2011

Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.

Regular Interaction with the hiring managers and the respective clients for understanding the requirement and business needs and accordingly prepare the team.

Handling the Business Partners (Consultants/Vendors)

Sourcing candidates on all the available job-boards. Networking sites, Internal channels, active as well as passive hiring, search engines, head- Hunting, job-postings, mass mailing and messaging.

Providing Daily and Weekly reports Top Management.

Take continuous feedback from the Interviewer's Panel , Hiring Managers, Human Resource Business Partners and the candidate.

Complete cycle of Salary Negotiations and Offer roll outs.

Helping in Creating and Maintaining Learning and training manuals and systems.

Building candidates pipeline for upcoming requirements

Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.

Education

MBA - Human Resource And Industrial Relations

Sikkim Manipal University
Sikkim
08.2007 - 09.2009

Bachelor of Science - Psychology

Banaras Hindu University
Varanasi
04.2003 - 07.2006

Skills

    Talent Acquisition

undefined

Timeline

Senior Consultant

Ernst & Young
04.2021 - Current

Recruitment Lead APMEA Region

J Connect (Wipro Technologies) Contract role
11.2020 - 04.2021

Assistant Manager - Contingent Workforce Hiring

Deloitte
01.2019 - 07.2020

Talent Acquisition Manager (Contract Role)

WalkingTree Technologies
07.2018 - 11.2018

Account Manager Recruitment (Contract Role)

eSolutions, Inc.
02.2018 - 06.2018

Consultant Talent Acquisition

Cognizant Technology Solutions
12.2014 - 02.2018

Consultant - HR

Capgemini
11.2011 - 03.2013

Consultant - HR

Yellowbox HR Services Pvt. Ltd.
09.2010 - 06.2011

MBA - Human Resource And Industrial Relations

Sikkim Manipal University
08.2007 - 09.2009

Bachelor of Science - Psychology

Banaras Hindu University
04.2003 - 07.2006
Shubhra SumanTalent Acquisition And Management