Summary
Overview
Work History
Education
Skills
Practical Experience in
Accomplishments
Timeline
Generic
SHUBHRANSH TIWARI

SHUBHRANSH TIWARI

Investigation Specialist
Lucknow

Summary

Thorough and meticulous Risk Specialist accomplished in helping organizations with industry-specific and general economic risks. Detail-oriented in reviewing data and identifying impactful trends. Brings great presentation and interpersonal communication skills. Experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

6
6
years of professional experience

Work History

Investigation Specialist

Amazon
12.2022 - Current
  • Thorough investigations of the cases, analyzing the information provided and taking necessary action.
  • Evaluated existing policies and procedures, recommending necessary updates to strengthen internal controls against fraud risks.
  • Conducted thorough investigations for suspicious transactions/ cases, reducing financial risks and potential losses.
  • Performed thorough research of SOP to identify areas of improvement.
  • Identified issues, analyzed information and provided solutions to other Investigators as a Subject Matter Expert.
  • Developed strong communication and organizational skills through working on Decision Quality Team.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.

Sr. Sales Executive

Shashi Cables Limited
05.2018 - 12.2022
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Kept detailed records of daily activities through online customer database.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Attended monthly sales meetings.
  • Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Negotiated prices, terms of sales and service agreements.
  • Increased conversion rate with targeted outreach strategies, including email campaigns and cold calling.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Conducted competitive analysis to understand market trends effectively, allowing the company to stay ahead of competitors when generating leads.

Education

Post Graduate Diploma in Banking Management - Banking And Financial Support Services

Times Pro
Lucknow, India
03.2017

Bachelor of Commerce (B.Com) - Accounting

Lucknow Christian Degree College
Lucknow, India
06.2016

ISC (12th) -

City Montessori School
Lucknow, India
05.2013

ICSE (10th) -

City Montessori School
Lucknow, India
05.2011

Skills

Organizational Skills

undefined

Practical Experience in

MS Office

ZOHO CRM

Procure Tiger

GEM Portal

E-Procure System (GOI)

Accomplishments

Awarded ‘The Rising Star’ for meeting the AHT and DQ for the Q4 as Investigation Specialist.

Grabbed orders of approx. 10 Cr. for the Co. and successfully executed them as Sr. Sales Executive.

Timeline

Investigation Specialist

Amazon
12.2022 - Current

Sr. Sales Executive

Shashi Cables Limited
05.2018 - 12.2022

Post Graduate Diploma in Banking Management - Banking And Financial Support Services

Times Pro

Bachelor of Commerce (B.Com) - Accounting

Lucknow Christian Degree College

ISC (12th) -

City Montessori School

ICSE (10th) -

City Montessori School

Similar Profiles

CREATE PROFILE
SHUBHRANSH TIWARIInvestigation Specialist