Shuchi Joshi
Summary
Talented Leader with expert recruitment, learning an development , team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Business Head- Human Resources
IMS Proschool
Bengaluru
08.2021 - Current
- Improved office efficiency by effectively managing internal communications and correspondence.
- Worked alongside business leaders to deploy new training strategies.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Recruited and hired amazing teachers to support all students.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Conducted training courses and prepared videos for long-term use.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Created in-depth training manual for all employees.
- Set and monitored annual budgets for departments and entire business.
Business Partner
IMS Proschool
Bengaluru
12.2016 - 07.2021
- Responsible for achieving monthly and annual targets of the city through increasing B2B and B2C sales
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, central, and local regulations across organization.
- Prepared and presented reports on status of projects and initiatives.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 200 employees each year.
Centre Head
Princeton Review (Prisanah Education)
Mangalore
10.2013 - 11.2016
- Responsible for achieving monthly targets and annual targets of Mangalore, Manipal and Kochi
- Certified verbal trainer to handle classes related to GMAT, GRE, IELTS and TOEFL
- Cross selling and motivating the students to enroll for Admission services as well.
Legal Advisor
Advocate Kiran Jain & Co
Mumbai
06.2009 - 06.2011
- Drafting various documents like Sale Deed, Conveyance, Reply rejoinder etc
- Handling matters related to Arbitration Law, Consumer Protection Act, Summary Suit, Debt recovery etc
- Appearing in High Courts for notice of motions, chamber summons, etc.
Education
Bachelor of Law -
Mumbai University
Bachelor of Arts - undefined
Mumbai University
Skills
- KPI Performance
- Financial Management
- Client Needs Assessment
- Standard Operating Procedures Understanding
- Operational Standards
- Training Materials and Documentation
- Learning Strategies
- Sales Leadership Development
- Customer Satisfaction
- Develop Training Programs
Certifications And Achievements
- Customer Success Management Fundamentals, Issuing authority LinkedIn
- Certified Scrum Master from Scrum Alliance
- Increased the business revenue by 10x in the last 5 years in IMS Proschool
- Grew the team by 4x in the last 5 years in IMS Proschool
- Did tie ups with multiple institutions in Bengaluru, Mengaluru, Manipal
Timeline
Business Head- Human Resources
IMS Proschool
08.2021 - Current
Business Partner
IMS Proschool
12.2016 - 07.2021
Centre Head
Princeton Review (Prisanah Education)
10.2013 - 11.2016
Legal Advisor
Advocate Kiran Jain & Co
06.2009 - 06.2011
Bachelor of Law -
Mumbai University
Bachelor of Arts - undefined
Mumbai University
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