SHUCHI SHUKLA

Environmental Registry Management and Compliance.

• Manage and maintain environmental registry systems to ensure accurate and timely data entry, and compliance with applicable standards.
• Monitor registry workflow, and ensure alignment with sustainability goals and regulatory requirements.
• Ensure adherence to Know Your Customer (KYC) compliance requirements, regularly coordinating with compliance teams.

Client Relationship Management.

• Act as a key point of contact for client queries, ensuring timely, accurate, and professional communication across internal teams and stakeholders.
• Handle client inquiries and requests with a focus on service excellence and seamless coordination.

System Management – Salesforce and SAP.

• Administer and optimize Salesforce and SAP systems to support business operations and data integrity.
• Assess system infrastructure needs, and implement updates and improvements to support efficiency and accuracy.

Sustainability Reporting and Analysis.

• Prepare and analyze sustainability reports, contributing to strategic ESG (Environmental, Social, and Governance) recommendations.
• Provide insights on ESG trends, and support the development of forward-looking strategies for responsible business practices.

Operational Leadership and Process Optimization.

• Oversee the Analyst Hub Research Operations team, ensuring day-to-day activities align with service level agreements (SLAs), and client expectations.
• Ensure efficient and effective delivery of business-as-usual operations to both internal and external stakeholders.
• Drive continuous improvement initiatives to streamline workflows, enhance operational efficiency, and strengthen controls.
• Maintain mailbox and workflow management systems to ensure seamless task handling and communication.

Change Implementation and Control Management

• Work closely with the Research Change team, i.e. S1 aims to implement change initiatives, ensuring smooth integration into existing workflows.
• Collaborate with compliance and business control teams to ensure key regulatory controls are current and effective, adapting to business and market developments.

Stakeholder Engagement and Collaboration

• Build and nurture strong working relationships with research analysts, management, compliance, legal, KYC, and other infrastructure departments.
• Foster cross-functional collaboration to drive consistent and cohesive operations.

Research Report Distribution.

• Oversee the publishing and timely distribution of research reports to clients and internal stakeholders via multiple channels: internal websites, email, and third-party aggregators.
• Troubleshoot distribution issues, and resolve application-related concerns raised by analysts.

Team Training and Mentorship.

• Train, mentor, and motivate team members to maximize productivity, and foster a high-performing, collaborative work environment.
• Lead onboarding efforts for new hires, reducing ramp-up time, and ensuring familiarity with operational protocols.
• Conduct regular knowledge-sharing sessions and team presentations to encourage ongoing learning and development.

Standard Operating Procedures (SOPs).

• Develop and maintain standard operating procedures (SOPs) to support consistency, compliance, and operational excellence in daily business functions.

• Led research on ESG (Environmental, Social, and Governance) aspects of listed companies based on a comprehensive, organization-designed questionnaire.overed key areas such as climate change, environmental management, materiality, human capital, business ethics, corporate governance, and economic performance.
• Proficiently conducted secondary research across multiple sectors, with direct experience in the Energy industry (Oil & Gas, Renewables, and Power), as well as Healthcare, IT, Consumer Staples, and Financial Services.
• Compiled and analyzed large datasets using Excel and research databases , ensuring accurate interpretation and insight generation.
• Synthesized research findings into structured reports and presentations using PowerPoint, highlighting actionable insights aligned with client objectives and industry standards.
• Demonstrated strong communication and interpersonal skills while collaborating with cross-functional teams, clients, and stakeholders to ensure smooth project execution and alignment with ESG compliance needs.
• Championed team development through structured training programs and regular knowledge-sharing sessions, enhancing team-wide proficiency in ESG data management and regulatory awareness.
• Designed and implemented process improvements to streamline ESG data collection and reporting workflows, increasing operational efficiency and ensuring the timely delivery of high-quality outputs.
• Recognized for innovative thinking and a solution-oriented approach, consistently bridging client requirements with industry data to deliver customized research insight
• Conducted market research to analyze industry trends and competitive landscape.
• Developed presentations to effectively communicate research findings to stakeholders.
• Maintained databases and ensured accuracy of information for ongoing projects.
• Engaged with industry experts to gather qualitative data for research purposes.

Secondary Research Expertise

• Conducted comprehensive secondary research on ESG aspects of listed companies, focusing on material topics including climate change, environmental management, human capital management, business ethics, and corporate governance.
• Delivered detailed analysis and sustainability insights aligned with investor expectations and regulatory frameworks, ensuring thorough assessment of ESG risks and opportunities.
• Evaluated corporate alignment with the EU Taxonomy and SFDR regulations, focusing on criteria such as climate change mitigation/adaptation, circular economy, pollution control, and biodiversity protection.

Data Compilation, Analysis & Insight Generation

• Managed large-scale ESG data collection and validation, including structured and unstructured data from financial disclosures, regulatory filings, and industry databases.
• Summarized complex datasets using Excel, identified trends, and developed insightful narratives and presentations using PowerPoint, tailored to internal stakeholders and client needs.
• Familiar with industry-specific research tools and platforms, with knowledge of Wood Mackenzie, IHS, and other ESG and energy databases.

Project & Operations Management

• Oversaw multiple ESG research projects with a focus on the energy sector (oil & gas, renewables, power), ensuring timely and accurate delivery of outputs aligned with corporate sustainability goals.
• Supported process optimization efforts, introducing workflows that improved efficiency, accuracy, and turnaround time across ESG operations.
• Adapted to shifting client requirements and contributed to cross-functional engagements under tight deadlines and evolving project scopes.

Team Training, Quality Assurance & Leadership

• Led the training and onboarding of new analysts, delivering structured sessions to build core skills in ESG research, data workflows, and compliance.
• Set and monitored performance benchmarks, requiring a minimum 99% quality score before integration into live ESG operations.
• Conducted regular quality checks and feedback sessions to maintain data integrity and team-wide consistency in research standards.

Collaboration & Communication

• Excelled in cross-functional collaboration, working closely with teams across industries including energy, healthcare, consumer goods, and finance to align on ESG requirements.
• Known for clear, professional communication and interpersonal skills, facilitating smooth stakeholder interactions and consistent project delivery.

• Managed import accounts and oversaw internal company transactions, ensuring compliance with ESG-related financial reporting standards and regulatory requirements.
• Prepared and filed GST Returns, ITR Returns, and TDS Returns, ensuring financial transparency.
• Conducted bank reconciliations and assisted senior management in internal audits, ensuring compliance with corporate governance and financial reporting frameworks.
• Regularly reviewed financial records and accounts, ensuring data accuracy, risk mitigation, and adherence to financial standards.
• Maintained balance sheet integrity, contributing to sustainable financial management practices.
• Led a team responsible for financial reconciliations and compliance reporting, ensuring high performance, accuracy, and efficiency.
• Monitored team progress, provided guidance, and implemented strategies to optimize workflow, and enhance productivity.
• Conducted regular training sessions for team members on ESG-related, financial compliance, reporting standards, and audit processes.
• Performed routine quality checks on financial reports, reconciliations, and compliance submissions to maintain accuracy and efficiency.
• Provided continuous feedback to team members to drive improvements and uphold ESG reporting integrity.