Shujauddin
Store Manager
Summary
Motivated Store Manager with 6 years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Store Manager
Al Dukan Retailing Company
Jeddah
12.2015 - 11.2021
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Evaluated suppliers to maintain cost controls and improve operations.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control and store opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Assistant Store Manager
Sahara Foods
Gulbarga
08.2011 - 10.2015
- Managed scheduling for store shifts to accomplish proper staffing.
- Trained and managed associates in customer service and sales techniques.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Assisted store manager in meeting standards for customer service and quality.
- Trained new employees on proper protocols and customer service standards.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reported issues to higher management with great detail.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Education
Bachelor of Commerce - Accounting, Finance And Business Management
S.B College of Commerce
Gulbarga 08.2008 - 07.2011
Skills
Order management
Accomplishments
- Exceeded monthly store sales 3 months in a row.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
Computer skills: Fluent in Microsoft Excel and Word, some knowledge of Powerpoint.
Language skills: English, Hindi, Arabic (Beginner).
Interests: Surfing social media, listening to music.
Timeline
Store Manager
Al Dukan Retailing Company
12.2015 - 11.2021
Assistant Store Manager
Sahara Foods
08.2011 - 10.2015
Bachelor of Commerce - Accounting, Finance And Business Management
S.B College of Commerce
08.2008 - 07.2011
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