Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.
Overview
12
12
years of professional experience
Work History
PARTS MANAGER
GLOBE AUTOMOBILES PVT. LTD. (GLOBE TOYOTA)
MOHALI PUNJAB
11.2012 - Current
Organized and monitored inventory levels of parts, tools, and supplies.
Prepared documents for ordering parts, supplies, and equipment.
Coordinated delivery schedules for incoming orders.
Maintained records of all orders placed, received, and shipped.
Ensured accuracy in order processing and invoicing procedures.
Conducted monthly audits of inventory control systems.
Created reports to track inventory usage and performance metrics.
Resolved customer inquiries related to part availability or quality issues.
Trained new staff members on proper parts handling techniques.
Inspected returned parts for damage before restocking shelves.
Monitored stock levels regularly to avoid backorders or shortages.
Collaborated with other departments to ensure timely deliveries.
Assisted in developing a system for tracking special orders.
Investigated discrepancies between physical inventories and records.
Reviewed purchase requisitions to verify accuracy of requested items.
Updated databases with information about new products or services.
Implemented improvements to streamline the ordering process.
Performed regular maintenance checks on storage facilities.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Performed scheduled inventory audits per to verify accuracy and product availability.
Controlled daily parts program activities to improve sales and inventory management.
Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
Received, examined and reshelved returned parts.
Established individual parts inventory levels to balance stock for maximum inventory turns.
Organized and updated schedules to optimize coverage for expected customer demands.
Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
Taught junior employees proactive strategies to meet operational and sales goals.
Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
Implemented inventory control systems to track parts usage and reduce waste.
Oversaw inventory management, ensuring optimal stock levels for efficient operations.
Coordinated parts logistics, ensuring timely delivery to customers and service departments.
Established pricing strategies to remain competitive while ensuring profitability.
Prepared detailed reports on parts department performance, highlighting achievements and areas for improvement.
Developed and implemented parts department policies and procedures to improve efficiency.
Coordinated with service department to ensure availability of necessary parts for repairs.
Conducted regular inventory audits to maintain accuracy and accountability.
Implemented sustainability initiatives to minimize waste and promote recycling of parts.
Organized and maintained the parts warehouse for easy access and efficient workflow.
Managed procurement processes, negotiating with suppliers to secure best prices.
Prepared and managed the parts department budget, including forecasting and expense control.
Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
Managed customer inquiries and complaints regarding parts availability and pricing.
Led a team of parts department employees, providing training and performance evaluations.
Utilized parts management software for inventory tracking and order processing.
Prepared and planned worksites to help jobs run smoothly.
Delegated work to staff, setting priorities and goals.
Trained and monitored employees to teach daily tasks and improve performance.
Cleaned or prepared construction sites to eliminate hazards.
Established and enforced procedures and work standards, promoting team performance and safety.
Eliminated project lags by organizing work-in-progress and delegating tasks.
Completed investigations into complaints, incidents and accidents at work sites.
Education
High School Diploma -
GOVT. SR. SEC. SCHOOL MAKRERI MANDI HP
HIMACHAL PRADESH INDIA
03-2008
Skills
Stock management
Invoice Processing
Inventory Restocking
Goal Setting
Inventory Management
Warehouse Operations
Sales Promotion
Stock control
Performance Improvement
Supply Chain Coordination
Inventory Auditing
Returns processing
Ordering parts
Purchasing oversight
Product Promotion
Customer Service
Staff Training
Languages
Hindi
First Language
English
Elementary (A2)
A2
Affiliations
Listening songs
Reading books
Playing Cricket/Badmittion
Timeline
PARTS MANAGER
GLOBE AUTOMOBILES PVT. LTD. (GLOBE TOYOTA)
11.2012 - Current
High School Diploma -
GOVT. SR. SEC. SCHOOL MAKRERI MANDI HP
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