Shulamithi Pandhiti

Kadapa, Andhra Pradesh

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Customer Service Representative

YCP

Mydkur

01.2024 - Current

Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

B.Tech - Electronics And Communication Engineering

Chaitanya Bharathi Institute of Technology

Proddatur

05-2024

Diploma - Electronics And Communication Engineering

Chaitanya Bharathi Institute of Technology

Proddatur

08-2021

Skills

Scheduling
Inbound and Outbound Calling
Complaint resolution
Call Management

Dispute Resolution
High-energy attitude
Information Security

Timeline

Customer Service Representative

YCP

01.2024 - Current

B.Tech - Electronics And Communication Engineering

Chaitanya Bharathi Institute of Technology

Diploma - Electronics And Communication Engineering

Chaitanya Bharathi Institute of Technology

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