Shushma G C
Business Analyst KYC/AML
Bengaluru,KA
Summary
I’m a detail-oriented KYC/AML Analyst with 2.11 year hands-on experience in conducting due diligence reviews, identifying potential money laundering risks, and working closely with compliance teams. My work focuses on mitigating financial crime risks by adhering to AML standards.
Overview
3
3
years of professional experience
4
4
Language
Work History
Business Analyst KYC/ AML
Concentrix Daksh Pvt Ltd Bangaluru
08.2022 - Current
- Performed comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) evaluations to evaluate risk profiles and uncover potential instances of money laundering or fraudulent behavior
- Maintained meticulous records of AML investigations and delivered mely reports to senior management.
- Proactively investigated and resolved suspicious transactions, promptly alerting management to mitigate potential risks.
- Experienced in categorizing the customer complaints, which helped the bank to minimize the complaints from the customer end which improved the customer satisfaction. Part of ring fencing team.
- Played a vital role in the development and delivery of process training and buddy up session’s to new joiner’s.
- Specialize in event-driven triggers, conducting comprehensive source of funds analyses, Additionally, I am actively involved in tasks related to Suspicious Activity Reports (SARs) & Production Orders.
Billing and Collections Specialist
Hathway Cable & Datacom Private
06.2019 - 08.2020
- Payment Processing Collect payments from customers through various methods, Billing Inquiries,Handle customer inquiries related to bills, charges, Notifications & Alerts, Notify customers of upcoming bills, due dates, overdue payments,Customer Support.
Education
Master of commerce -
01.2022
GPA: 70%
Bachelor of Commerce -
01.2019
GPA: 77%
Pre-University - Commerce
01.2015
Skills
- Microsoft Excel,Microsoft PowerPoint,Word
- Risk assessment
- KYC & AML CDD,EDD,Sanctions
- Regulatory compliance OFAC,FATF
- Financial Froud investigation
- Data Analysis & Reporting
Achivements
On my performance in the company, I was identified as a potential team member to take up the role of transitioning a new process, which was in the planning phase, and below are the responsibilities. Maintaining a daily tracker and updating clients in Australia. Understand the criticality of the process.
GEM Recognition (Great employee moments) Recognition from the clients for incredible support to achieve great customer service, Awarded as the quarterly best performer in the team.
Languages
Kannada
English
Hindi
Tamil
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