Shushma G C

• Review and analyse mortgage applications to determine borrower eligibility based on creditworthiness, income, and other financial factors

• Assess loan applications where the customer is looking to purchase a property, refinance existing loans, construction loans, or refinance from other financial institutions.

• Read or understand the valuation report, check risk ratings, go through the comments on value, and make a sound decission.

• Worked as part of team to achieve departmental goals and objectives. Verify and validate financial documents, including income statements,credit reports, and asset documentation.

• Ensure compliance with federal and state regulations, as well as company policies, to minimise risk and enhance loan quality.

• Communicate with Bankers, Brokers,and clients to resolve issues and gather additional information as neede Utilize underwriting software and tools to streamline the decission-making process and maintain accurate records.

• Payment Processing Collect payments from customers through various methods, Billing Inquiries,Handle customer inquiries related to bills, charges, Notifications & Alerts, Notify customers of upcoming bills, due dates, overdue payments,Customer Support.