Sr. Business Analyst
Customer Requirements & Documentation: Identified customer needs through business process modeling and developed BRD and FRD. Led client meetings to gather and document requirements.
- Conducted gap analysis to bridge the difference between client expectations and current system capabilities.
- Created detailed User Stories, Use Cases, and Process Flow Diagrams to document business requirements.
- Used JIRA for tracking requirements and collaborating with stakeholders throughout the SDLC.
- Facilitated daily stand-ups, sprint planning, and retrospectives to enhance Agile adoption.
- Prioritized features based on business impact analysis and user feedback to optimize product development.
- Conducted competitor benchmarking and market analysis to drive product differentiation.
- Collaborated with UI/UX teams to refine wireframes and prototypes, ensuring optimal user experience.
- Defined KPIs and success metrics to measure product performance and suggest enhancements.
- Conducted A/B testing to validate recommendations and optimize feature rollouts.
- Acted as a liaison between business and technical teams, ensuring alignment on project goals.
- Managed stakeholder expectations through effective communication and requirement traceability matrices RTMs.
- Developed detailed test plans, test cases, and acceptance criteria for system validation.
- Led cross-functional UAT workshops to ensure business readiness before deployment.
- Conducted SWOT analyses to assess market positioning and strategic direction.
- Identified emerging industry trends and translated them into business opportunities.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
Power BI and SQL Projects (2022-2024)
- Client Data Analysis: Analyzed internal client data using Power BI and SQL, focusing on segmentation by geography, purchasing behavior, and demographics.
- Power BI Dashboards: Developed and maintained interactive dashboards to provide real-time insights
- Geographical Trend Reporting: Created reports on purchasing trends across regions, identifying high- and low-performing markets.
- Sales Strategy Improvement: Collaborated with sales teams to provide data-driven recommendations for optimizing sales processes and scaling business.