Shweta Desai
Pune
Summary
Cybersecurity professional skilled in Palo Alto NGFW, Cisco ASA, Panorama and Zscaler technologies. Led firewall configurations, policy management and security analysis, with expertise in Cisco ASA to Palo Alto migrations. Designed and implemented security policies, NAT routing and VPNs, enhancing enterprise network integrity. Managed incidents and changes, collaborating with cross-functional teams to deliver secure network solutions.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Network Security Engineer
LTM
03.2025 - Current
- Designed, configured, and managed Palo Alto Next-Generation Firewalls (NGFW), including security policies, NAT, routing, zones, interfaces and application-based controls.
- Executed Cisco ASA to Palo Alto firewall migrations for airport and enterprise environments, ensuring seamless transition with minimal downtime.
- Configured and maintained security policies, NAT policies, static routes, URL filtering, App-ID and threat prevention features on Palo Alto firewalls to ensure robust network security.
- Managed Palo Alto firewalls through Panorama, including device onboarding, template configuration and policy deployment.Conducted firewall health checks, rule reviews, troubleshooting and optimisation to strengthen security posture and improve performance.
- Configured and supported IPSec VPNs, GlobalProtect VPN, High Availability (HA) and SD-WAN integrations on Palo Alto platforms.
- Managed Palo Alto firewalls through Panorama, including device onboarding, template configuration and policy deployment. Conducted firewall health checks, rule reviews, troubleshooting and optimisation to strengthen security posture and improve performance.
- Created and validated migration scripts, configuration plans and implementation procedures for firewall deployment and cutover activities.
- Prepared technical documentation, including HLD, LLD, implementation plans, migration runbooks and network diagrams to facilitate efficient deployment activities.
- Collaborated with cross-functional teams, field engineers and customer stakeholders during firewall deployment, testing, and migration activities.
Network Security Engineer
Accenture Solutions Pvt. Ltd.
02.2021 - Current
- Handled P1, P2, and P3 incidents and service requests, ensuring timely resolution and customer satisfaction.
- Managed technical assistance centre calls, collaborating with Zscaler, Palo Alto, and Cisco teams to resolve customer issues efficiently.
- Resolving Website and application access related issues on firewall; resolving Zscaler client connector issues like authentication, network error.
- Resolving Website and application access related issues on firewall, Creating objects like address, address groups, Services, Services groups.
- Hands on experience on Zscaler technology (ZIA and ZPA), providing access to private application for single users or group of users in ZPA admin portal.
- Hands on Experience on Palo Alto Firewall (PA-VM and On-Prem Firewall), Palo Alto Firewall upgrades both PA-VM and On Prem Firewall through Failover.
- Creating Security Policies as per project requests, allows communications through firewalls.
- Diagnosed and addressed wireless connectivity issues, ensuring optimal network performance by resolving slowness, site downtime, high latency, and packet drop issues.
- Participated in daily operations calls to discuss and strategise resolutions for outstanding cases. to resolve long pending cases with the help of other teams.
- During any ISP maintenance or power maintenance activity need to ensure if all the backups have been taken and fail over link is working.
Network Security Engineer
Accenture Solutions Pvt. Ltd.
02.2020 - 02.2021
- Responded to incidents and processed service requests to ensure timely resolution.
- Analysed user-generated trouble tickets to identify root causes and initiated timely resolutions.
- Monitored network performance and utilised gateway tools including Putty and MobaXterm to enhance connectivity.
- Employed network monitoring tools such as CA Spectrum and CAPC to ensure system stability and performance.
Education
Bachelor Of Computer Science and Engineering -
College of Engineering
Phaltan07-2019
Diploma in Computer Engineering -
Government Polytechnic
Miraj06-2014
SSC -
Sakharwadi Vidyalay
Sakharwadi06-2013
Skills
- Palo Alto Firewall
- Firewall migration
- Firewall upgrade
- VPN setup
- Zscaler Internet Access
- Zscaler Private Access
- Zscaler Client Connector
- Routing and Switching
- Migration planning
- Technical documentation
- Incident response
- Problem resolution
- Change control
- ServiceNow
Certification
- Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE)
- Palo Alto Prisma Access (SSE)
- AZ-900: Microsoft Azure Fundamentals
- Zscaler Certified Cloud Administrator Internet Access (ZCCA-IA)
- Palo Alto Networks Certified Network Security Administrator (PCNSA)
Accomplishments
- Quality Star Award, 2022-03-01
- Client Value Creation
- Received Recognition Points from Project DU Lead
- Top Incident Resolver, 2022-11-01
- Appreciated by Client over email and end user
Languages
English
Hindi
Marathi
Custom
- Traveling
- Listening Songs
Timeline
Network Security Engineer
LTM
03.2025 - Current
Network Security Engineer
Accenture Solutions Pvt. Ltd.
02.2021 - Current
Network Security Engineer
Accenture Solutions Pvt. Ltd.
02.2020 - 02.2021
Bachelor Of Computer Science and Engineering -
College of Engineering
Diploma in Computer Engineering -
Government Polytechnic
SSC -
Sakharwadi Vidyalay