Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Shweta Gonte

Shweta Gonte

Operation Executive
Kalyan

Summary

Driven by strategic planning and a knack for operations management, I spearheaded initiatives at Instakart Services Pvt Ltd (Flipkart) that significantly enhanced operational performance. My leadership fostered team cohesion and skill development, while my expertise in logistics management streamlined supply chains, achieving notable improvements in delivery efficiency and customer satisfaction.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Operations Executive

Instakart Services Pvt Ltd (Flipkart)
07.2020 - Current
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.
  • Implemented strategic initiatives that resulted in significant improvements in operational performance.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • · Managing, on a daily basis, end to end operations for Hub site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are delivery on time to meet customer delivery promise.
  • Driving performance management of team members. Preparing and implementing training and development plans for associates.
  • Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
  • Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly.
  • Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix.
  • Perform administrative duties, and additional functions, as needed and determined by management.
  • Perform in depth problem solving in all areas to ensure successful and continuous operations.
  • Report and escalate systemic issues to management as necessary and in a timely manner and Support and work in all areas of the Fulfillment Center as required and as determined by site management.

Operation Executive

TCRC Inspections Pvt Ltd
09.2019 - 05.2020
  • Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
  • Improved customer satisfaction rates through timely communication and effective issue resolution.
  • · Interpretation of data and report generation. Sending daily activity reports to customers.
  • · Sending daily activity reports to management.
  • · Communicating with management & customers via mail (outlook).
  • · Identification of issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems.
  • · Monitor day-to-day Port and Plant operations.
  • · Effectively manage employees in port and plant.
  • · Monitor and Ensure the effective and efficient management of labour, plant and equipment requirement.
  • · Monitor and Ensure the effective and efficient delivery of operational services including cargo receiving, storage and shortage.

Operation Executive

Rexlord Pharma
06.2015 - 07.2019
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
  • Coordinated logistics activities, ensuring timely delivery of products and services to clients.
  • Improved customer satisfaction rates through timely communication and effective issue resolution.
  • Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
  • Provided ongoing training to team members, enhancing skillsets and overall productivity.

Education

MBA - Operation And Supply Chain Management

Savitribai Phule Pune University
Pune, India
04.2001 -

Bachelor of Science - Computer Science

Mumbai University
Kalyan, India
04.2001 -

Skills

Accomplishments


  • Sports Certificate of National Level in Fencing.
  • Sports Referee & Coach of National level in Floorball.
  • Drawing Certificate in Elementary and Intermediate.
  • Participating state and national level tournament of Fencing.
  • Attending national level refree seminar of floorball.

Timeline

Operations Executive

Instakart Services Pvt Ltd (Flipkart)
07.2020 - Current

Operation Executive

TCRC Inspections Pvt Ltd
09.2019 - 05.2020

Operation Executive

Rexlord Pharma
06.2015 - 07.2019

MBA - Operation And Supply Chain Management

Savitribai Phule Pune University
04.2001 -

Bachelor of Science - Computer Science

Mumbai University
04.2001 -

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Shweta GonteOperation Executive