SHWETA GUPTA

iERP SAP Implementation and Support

• Expertise in handling Product, Customer master data, BOMs, transformations, product structure
• Developed a POC model of SAP MDG-Material
• Successfully delivered phase1 of MDG-Customer, which was to load legacy data to MDG system
• Team lead(6 yrs) Delivered 2 high value roll-outs projects with in timeline which generates more than 70% of IBM revenue, countries and business includes North America, CND and GCG/KR Roll outs and Kyndryl deployment, Daily interaction with different portfolios for data enablement and fulfillment
• Delivered design improvements using SAP SLT solution (for data integrity)which resulted in architecture improvements saving of 240 person hours per year .
• Understanding of key functional processes of OTC and its interrelationships, impacts and usage of master data within the suite of applications.
• Expertise in ERP implementation or business transformation
• Knowledge of master data governance and data management principles and concepts. Well versed in data governance best practices.
• Drove operational improvements which resulted in savings and improved profit margins.
• Coordinated with customer business process experts in driving data extraction, cleansing and transformation activities
• Managed cutover activities with business users related to data
• Data migration and transformation using SAP SLT solution
• Drove integration, regression and UAT testing from data point of view

Air Products and Chemicals Ltd

• Support of SAP CRM7.0 with new design changes, for team of 8 resources Responsibilities: Scenario mapping, configuration, solution planning and its execution, EHP3 upgrade and support.
• Received E&E (Eminence and Excellence) Award as well as Delivery Excellence Award from senior management, for enabling client achieve high performance and satisfaction index

Ecolab (US)

• AMS for CRM2007 with new business developments Application Consultant for team of 34 resources
• Implementation and support for new business enhancements, creation of knowledge repository for handling common Issues, training of end user of E2E business functionalities.
• Achievements: Appreciated by client, Industry leaders and senior management of IBM for my making some high value reports for client which will identify and resolve design or performance issues ultimately reducing the 256 man hours effort per year on support cost.

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations
• Communicated with third-party product owners to illustrate deficits and bottlenecks within existing software
• Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability
• Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.

• Configured and implemented IT initiatives to produce measurable business value.
• Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
• Established positive relationships with industry leaders to gain insight into innovations and trends.
• Assessed business requirements to forecast annual budgetary operational costs.