Shweta Hunnur

At present handling the role of Team Leader & capable of solving the process related queries in openings process. I’m always eager to learn new skills and believe in continues learning. Key strength is communication always interacting with team members to build strong relationships with peers to deliver the best results.

creative solutions.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

• Completed Train the Trainer self-development course
• Yellow Belt Six Sigma
• SBU Quarterly Reward 2021 & 2022 as best performer

• SME, 01/01/20, Present
• Process Associate, 01/01/13, 12/31/15
• Senior Process Associate, 01/01/15, 12/31/17
• SME, 01/01/17, 12/31/19

• Training and Learning multiple process and training new hires.
• In the absence of Leads handling the team responsibility
• Handling day to day operations and working closely with leadership team to be responsible for accuracy in terms of Quality and Productivity
• Handling onshore & offshore query and escalation customer Focus
• Conducting fun activity within the team on regular basis
• Keep motivating the team to achieve the best quality and productivity
• Monitoring 20 members productivity and quality
• Conducting Biweekly collaboration refresher training
• Suggesting quality improvement ideas.

• Strong Interpersonal and Communication Skills
• Commitment
• Decision Making
• Co-Operative
• Leadership Skills
• Organizational Skills
• Quality Management
• Adaptability

• Place of Birth: Vijayapura
• Nationality: Indian
• Marital Status: Married

English, Kannada, Hindi

I hereby clarify that information provided above is true to my belief and knowledge.

• Certification in Lead Her program women leadership
• Trained Six Sigma Yellow Belt

• Best SME 2020 outstanding contribution towards team growth.