Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
CustomerServiceRepresentative
SHWETA JHA

SHWETA JHA

Surat

Summary

Enthusiastic Manager, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding in Sales and training in meeting targets . Motivated to learn, grow and excel in the sales field in the industry.

Overview

9
9
years of professional experience

Work History

Centre Sales Manager

Frankfinn Institute of Airhostess Training
Surat
02.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Handling enquires and admissions,achieving targets and generating revenue.

Team Manager

Toppr Technologies pvt ltd(merged with BYJUS)
SURAT
12.2020 - 02.2022
  • Having targets for meeting client and generating revenue by app subscription.
  • Led employee relations through effective communication, coaching, training and development.
  • Evaluated employee performance on admission basis and coached and trained 6 team members, increasing quality of work and employee motivation.

Key Account Manager

REGENERATIVE MEDICAL SERVICES PVT. LTD
VADODARA , AHMEDABAD
03.2015 - 04.2020
  • Medical Counseling
  • Visiting hospitals and meeting doctors
  • Imparting information to targeted clients.
  • Enrolling pregnant females in one of the plans and generating revenue.

Counselor

AURA GLOBAL ACADEMY
VADODARA
08.2012 - 12.2014
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Educated students on course selection to align with career goals.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Advised students individually and in groups on academic programs for individual interests.

Education

HSC - Science Education

St. Augustine School
Agra
04.2007

SSC - CBSE BOARD

St. Augustine School
Agra
04.2005

Bachelor of Computer Applications - Computer Science

Sinhgad College Of Science
Pune
04.2010

Skills

  • Workgroup Manager
  • Manager Support
  • Credential Manager
  • Presentation Manager
  • Strategic Planning
  • Managing Employee Relations
  • Scheduling and Coordinating
  • Performance Tracking and Evaluations
  • Issue and Conflict Resolution
  • Employee Coaching and Motivation
  • Business Analysis

Hobbies

Love music and travelling

Timeline

Centre Sales Manager

Frankfinn Institute of Airhostess Training
02.2022 - Current

Team Manager

Toppr Technologies pvt ltd(merged with BYJUS)
12.2020 - 02.2022

Key Account Manager

REGENERATIVE MEDICAL SERVICES PVT. LTD
03.2015 - 04.2020

Counselor

AURA GLOBAL ACADEMY
08.2012 - 12.2014

HSC - Science Education

St. Augustine School

SSC - CBSE BOARD

St. Augustine School

Bachelor of Computer Applications - Computer Science

Sinhgad College Of Science
SHWETA JHA