SHWETA JHA
Mumbai
Summary
Strategic HR Business Partner with over 15 years of experience in BFSI, IT, FMCG, Healthcare, Retail, and Services sectors. Expertise in collaborating with senior leadership to develop and implement people strategies that enhance business performance. Skilled in leading transformation initiatives and creating talent pipelines aligned with future organizational needs. Proficient in utilizing data-driven insights and human-centric leadership to influence decision-making in dynamic environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead HR Business Partner (Vice President)
IDFC First Bank
Mumbai
11.2024 - Current
- Partner closely with business leaders across Region India to support the Lead HRBP in delivering a cohesive and strategic people agenda.
- Counsel leadership on human capital strategy including people management, reward frameworks, succession planning, and strategic hiring aligned with business priorities.
- Lead and collaborate on capability-building programs and long-term workforce strategies to strengthen organizational performance and leadership depth.
- Provide qualitative and quantitative HR insights, dashboards, and analytics to guide and influence business decisions with a data-led approach.
- Contribute to key strategic initiatives and enterprise-wide HRBP projects, including large-scale transformation and integration-related people impacts.
- Proactively identify, assess, and mitigate people-related risks while ensuring governance, compliance, and organizational stability.
- Represent HR in strategic forums, influencing key decisions and contributing to enterprise-wide initiatives. in strategic forums, influencing key decisions and contributing to enterprise-wide initiatives.
- Support cultural transformation, change management, and integration-related HR programs through structured frameworks and stakeholder engagement.
Program Lead HR Business Partner
Capgemini Technology
Navi Mumbai
06.2023 - 11.2024
- Developed and implemented HR strategies supporting long-term business goals in talent acquisition and retention.
- Oversaw talent analytics and management systems, enhancing dashboard capabilities.
- Partnered with business leaders to conduct Strategic Talent Reviews and track development actions.
- Designed integrated HR strategies fostering organizational growth and succession planning.
- Collaborated with Centers of Excellence to deliver HR solutions aligned with business priorities.
- Led projects across performance management, talent mobility, and organizational design.
- Provided people analytics insights to inform merit cycles and talent review processes.
- Aligned HR strategies with overall business objectives through collaboration with leadership stakeholders.
AVP Human
NSB Group
Mumbai
01.2019 - 06.2023
- Spearheaded PAN India Human Resources team of 15 members, reporting to chairman and director.
- Led HR for five entities across co-working, FMCG, retail, temp staffing, BPO, and IT sectors.
- Developed Balanced Scorecard aligned with organizational vision and mission for group entities.
- Implemented talent acquisition strategies to fulfill monthly hiring needs of 100+ positions.
- Drove performance management system, promotion cycles, and compensation strategies across all levels.
- Formulated Total Reward and Compensation strategies including ESOPs and performance-linked incentives.
- Managed payroll for over 2,000 employees while ensuring compliance with regulations.
- Executed learning and development initiatives to enhance employee engagement and skillsets.
Earlier HRBP Talent Leadership Roles(Consolidated)
Capgemini, Mahindra, Ocwen Financials, Sodel Softare Solutions
Mumbai
06.2008 - 12.2018
- Progressively advanced through strategic HR roles, supporting organizational change, compliance, and talent transformation.
- Led OD projects, culture assessments, HR automation, and learning frameworks in high-growth and M&A environments.
- Successfully positioned HR as a strategic driver of operational effectiveness.
- Spearheaded the corporate Office (Pan India) & directly reported to the CHRO.
- Worked with CHRO and HRBPs for Resorts & Customer Acquisition to implement and manage best-in-class recruiting initiatives and solutions including use of social media platforms, employee referral program, etc.
- To build diversified talent pipeline.
- Process Owner for managing the following: Recruitment Automation Tool (MHRIL Application Tracking System), RAPPER - Employee Referral Program, PEEP - Pre Employment Assessments (Jombay).
- Effectively manage the MHRIL Reward & Recognition Program for all departments across locations.
Education
EPHRM - Human Resources and Personnel Management
XLRI Jamshedpur
Jamshedpur, JH01.2018
MBA - Business Management, Human Resources
D. Y. Patil Institute Of Management Studies
Mumbai01.2008
BSc - Botany & Chemistry
Jhunjhunwala College
Mumbai01.2005
Skills
- Strategic HR Business Partnering
- Performance Management/Balanced Scorecard
- Human Resource Policies
- HR Operations, HRSS
- Diversity & Inclusion
- Talent Acquisition/ Strategic and Leadership hiring
- Manpower budgeting, planning
- Execution
- Leadership Development
- Learning and Development/ Talent Development
- HRBP/ Sales HRBP
- Talent Management/ Talent Acquisition - FMCG, Retail, IT, ITES, Co-working, BFSI, CA Firms, Real Estate, Financial Services, BPO/KPO
- Corporate Human Resources
- Employee Engagement Framework
- Employee Rewards Frameworks
- HR Intranet portal design & Implementation
- Payroll administration & statutory Compliance
- Restructuring & Change Management
- Grade & policy Harmonization
- Talent Planning & Acquisition
- Succession planning
- Talent acquisition strategy
- Knowledge of employment legislation
- Talent assessment tools
- Leadership development
- Strategic partnering
- Compensation planning
- Onboarding procedures
- Employee engagement
- Compliance auditing
- Performance improvement
- Performance management system
Certification
- HR Excellence Assessor, certified by CII (Confederation of Indian Industry)
- Scrum Fundamentals Certified (SFC)
- Happiness Coach by Berkeley University
Languages
- English - Speak/Read/Write
- Hindi - Speak/Read/Write
Personal Information
Date of Birth: 05/29/83
Timeline
Lead HR Business Partner (Vice President)
IDFC First Bank
11.2024 - Current
Program Lead HR Business Partner
Capgemini Technology
06.2023 - 11.2024
AVP Human
NSB Group
01.2019 - 06.2023
Earlier HRBP Talent Leadership Roles(Consolidated)
Capgemini, Mahindra, Ocwen Financials, Sodel Softare Solutions
06.2008 - 12.2018
EPHRM - Human Resources and Personnel Management
XLRI Jamshedpur
MBA - Business Management, Human Resources
D. Y. Patil Institute Of Management Studies
BSc - Botany & Chemistry
Jhunjhunwala College