Shweta Kanojia

Managed daily cash collections with Axis Pro software to enhance accuracy and efficiency.

• Processed diverse payments, including Noqodi, Dubai Court, translation, and registration fees.
• Generated detailed sales reports for AWS and Noqodi to monitor financial performance.
• Compiled cash handover and closing reports to ensure accountability in financial operations.
• Oversaw petty cash management and prepared comprehensive reports for transparency.
• Prepared monthly reports consistently to track financial metrics.

• Streamlined customer inquiries and public interactions to elevate service quality.
• Processed cheque clearances alongside NEFT and RTGS transactions efficiently.
• Maintained precise records for cheque returns and inward/outward registers.
• Oversaw drop box operations, compiling daily reports on cheque discrepancies.
• Executed customer instructions while managing KYC processes and updating passbooks.
• Administered locker operations, ensuring secure access through accurate locker register maintenance.
• Handled branch lobby activities to create a welcoming environment for customers.
• Facilitated payments for tax challans, GBM challans, and GST obligations.

• Managed cash operations to achieve operational excellence.
• Processed daily customer transactions, delivering exceptional service.
• Efficiently handled tax challans, NEFT, and RTGS transactions.
• Generated monthly MIS reports after liquidation of demand drafts and multicity cheques.
• Prepared end-of-day batch tickets for vouchers and reconciled accounts.
• Reviewed batch journal reports while maintaining registers and compiling branch expense reports.
• Provided daily updates on suspense accounts, including stamp paper and third-party FDRs.
• Ensured timely processing of account deposits and withdrawals within established deadlines.

• Executed cash receipt and payment transactions with accuracy and timeliness.
• Processed retail Forex, gold sales, prepaid cards, multi-currency cards, and Regalia cards.
• Conducted salary uploads for corporate clients, ensuring compliance with regulations.
• Detected counterfeit currency to protect financial integrity at branch level.
• Maintained comprehensive registers for teller operations, including vault and cheque return logs.
• Streamlined banking and cash management services through operational excellence.
• Fostered customer relationships by delivering efficient teller services.
• Demonstrated expertise in teller procedures to improve overall operational performance.

• Processed refunds for mis-sold payment protection insurance based on client claims.
• Utilized Excel spreadsheets and calculators to determine accurate refund amounts.
• Managed incoming requests, prioritizing workload according to established guidelines.

• Streamlined order-to-cash process for BFSI vertical.
• Conducted account reconciliation of remittances using PABS software.
• Reconciled customer premium payments in PABS and issued billing amounts.
• Developed comprehensive documentation for process clarity.
• Generated premium statements to summarize customer transactions.