Summary
Overview
Work History
Education
Skills
Career Overview
Live Projects Handled
Additional Information
Timeline
Generic

Shweta Keswani

Bangalore

Summary

Seeking a technically challenging position in the area of "Software Quality Assurance" that provides a highly motivated, progressive and friendly environment

Overview

3
3
years of professional experience

Work History

Operations Analyst

Maxonic India Pvt Ltd
01.2022 - 01.2024

• Leveraging the SAP Fieldglass tool to optimize operations and enhance overall efficiency within the organization.

• Directed a team of 4 Recruiters to successfully achieve submissions and submitted them to the clients.

• Generating trend reports and conducting gap analysis to identify areas for process improvement.

• Driving comprehensive management of Statement of Work (SOW) processes, including initiation, execution, and completion.

• Expertly managing SOW extensions, ensuring seamless and effective contract renewals.

• Managing and resolving timesheet issues for consultants utilizing SAP Fieldglass/aciflex, ensuring timely processing.

• Addressing and resolving client escalations scenarios for contractors, displaying a proactive approach to client satisfaction.

• Ensuring smooth operations with clients, actively addressing any issues that may arise.

• Escalating and resolving laptop return issues to guarantee the efficient return of company assets.

• Generating reports tailored to client demands and CEO requirements, providing valuable insights for decision-making.

• Spearheading database management and ensuring timely updates of reports, maintaining up-to-date information.

• Fostering collaboration among diverse teams, directors, account managers, and consultants to successfully accomplish

Account Manager

Primus Global Pvt Ltd
06.2021 - 01.2022

• Directed a team of 4 Recruiters to successfully achieve submissions and submitted to the clients.

• Collaborated with hiring managers to assess staffing requirements, ensuring alignment with organizational needs.

• Independently managed client accounts for Happiestminds and Mindtree, showcasing autonomy and expertise in client relationship management, managed the TAT for every positions.

• Cultivated and nurtured client-business relationships to foster long-term partnerships.

• Issued Offer/ Appointment Letters to selected candidates, managing the final stages of the recruitment process with professionalism and attention to detail.

• Spearheaded database management and ensured timely updates of reports

Education

MBA - Human Resources Management

Alagappa University

Skills

  • Designing test cases
  • Executing test cases
  • Functional Testing
  • System Testing
  • Web based Testing
  • API Testing
  • Integration Testing
  • Proficient in debugging and finding defects
  • Excellent Communication and interpersonal details

Career Overview

  • Overall 3 years of experience in Information Technology industry
  • Extensive exposure in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug Life Cycle and Test methodologies.
  • Hands on experience in various testing activities like Designing Test cases, Executing Test cases and Reporting Defects.
  • Experience in analyzing, reviewing and understanding Software Requirement Specification (SRS) documents.
  • Excellent Communication & Interpersonal skills.
  • Hands-on experience in Verification and Validation Testing.
  • Proficient in Testing Application
  • Proficient in finding the defects.
  • Proficient in Bug Reporting, Verification and Tracking issues.
  • Good experience in System testing, Regression testing, and Integration testing.
  • Experienced in preparing Test Plan, Test Progress and Test Reporting.
  • Having good experience in different Windows operating systems (Windows 10,11) Mac (ios) and Browsers (IE, Firefox, Chrome, Microsoft edge, safari).
  • Good in Team work, Team co-ordination, Assigning Tasks and committed to delivery.
  • Experience in the complete Life cycle of product and application Testing: Defect logging, Functional Testing, GUI Testing, System Testing (Positive & Negative Testing), Browser compatibility testing, Ad-hoc Testing and Regression Testing.

Live Projects Handled

  • Microsoft Certification, LCS, IMP, Software Tester, Toshiba, 11, 07/01/18 - 10/31/21, Redmine, Microsoft Edge, IE 8, 9, 10, 11, Firefox, Chrome, Microsoft driver certification has been carried out in order to gain the certification for Toshiba Multifunctional printer, Fax and scanner drivers to ensure we will work with Windows family of operating systems. Driver features and functionalities have been subjected to Microsoft's test criteria of verification tool called WHCK (Windows Hardware certification kit) and HLK., Installation of OS in test PC and capturing ghost images of OS for future test cycle., Involved in preparing the Test Set up, writing test cases against requirements., Execution of automated and manual test case of test suite, negative test case execution., Involved in the Logs collection and Submission package creation., Uploading the Submission Package in the Windows Dev Center Hardware Dashboard.
  • Smallville, Sr. Software Tester, HP, 8, Till date, JIRA, Being a Sr. Software tester for Smallville module, I was completely involved in all agile processes. I was also an individual contributor and ensured that no bugs are passing through the asset testing. Whenever a new implementation pitches in, I will be involved in various discussions like Test scenarios preparation, test case writing, test case review and test case execution and Defect logging and tracking that till closure., Understanding the Client Requirements and functionality of the workflow., Estimating the Resource for validation., Creating Test design plan and Reviewing the Designed Test Cases., Creation and submission of various status reports on daily, weekly and monthly basis., Tracking the logged defect till closure of the defect with right bug resolution., Involved in various scrum occasions like daily scrum meetings and more., Individual contribution to the project with maximum number of technical defects logged and proposed design changes as and when required., Taking Call at Time of Risk and Proposing solution.

Additional Information

Completed Software Testing training with Live Projects in April 2025 from Qspiders Institute, Bangalore

Timeline

Operations Analyst

Maxonic India Pvt Ltd
01.2022 - 01.2024

Account Manager

Primus Global Pvt Ltd
06.2021 - 01.2022

MBA - Human Resources Management

Alagappa University
Shweta Keswani