Seeking a technically challenging position in the area of "Software Quality Assurance" that provides a highly motivated, progressive and friendly environment
• Leveraging the SAP Fieldglass tool to optimize operations and enhance overall efficiency within the organization.
• Directed a team of 4 Recruiters to successfully achieve submissions and submitted them to the clients.
• Generating trend reports and conducting gap analysis to identify areas for process improvement.
• Driving comprehensive management of Statement of Work (SOW) processes, including initiation, execution, and completion.
• Expertly managing SOW extensions, ensuring seamless and effective contract renewals.
• Managing and resolving timesheet issues for consultants utilizing SAP Fieldglass/aciflex, ensuring timely processing.
• Addressing and resolving client escalations scenarios for contractors, displaying a proactive approach to client satisfaction.
• Ensuring smooth operations with clients, actively addressing any issues that may arise.
• Escalating and resolving laptop return issues to guarantee the efficient return of company assets.
• Generating reports tailored to client demands and CEO requirements, providing valuable insights for decision-making.
• Spearheading database management and ensuring timely updates of reports, maintaining up-to-date information.
• Fostering collaboration among diverse teams, directors, account managers, and consultants to successfully accomplish
• Directed a team of 4 Recruiters to successfully achieve submissions and submitted to the clients.
• Collaborated with hiring managers to assess staffing requirements, ensuring alignment with organizational needs.
• Independently managed client accounts for Happiestminds and Mindtree, showcasing autonomy and expertise in client relationship management, managed the TAT for every positions.
• Cultivated and nurtured client-business relationships to foster long-term partnerships.
• Issued Offer/ Appointment Letters to selected candidates, managing the final stages of the recruitment process with professionalism and attention to detail.
• Spearheaded database management and ensured timely updates of reports
Completed Software Testing training with Live Projects in April 2025 from Qspiders Institute, Bangalore