Shweta Kushwah
Meerut
Summary
Adept at driving operational excellence and fostering team development, my tenure at Astroindusoot showcased a knack for enhancing efficiency and customer satisfaction. Leveraging skills in stakeholder management and policy formulation, I significantly improved employee relations and productivity. My strategic approach to HR operations and leadership has consistently delivered impactful results.
Overview
1
1
year of professional experience
Work History
General Manager/HR Operations Executive
Astroindusoot
Meerut
08.2024 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Recruited, interviewed and hired qualified staff for open positions.
- Prepared presentations to company executives regarding employee performance and retention trends.
Human Resources Executive
Intuitive Apps Inc
06.2023 - 05.2024
- Handling Employee Grievance and Employee Relation Growth
- Reports
- Implementing and creating policies to improve work environment as per growth reports of employees
- Deal with employee and TL and BM & PM requests regarding HR issues, policies, rules, and regulations
- Interview line up with managers and Director
- Deal with employee requests regarding human resources issues
- Policies, and Strategies
- Assist in the day-to-day operation of the HR functions & and duties
- Suggest and implement new initiatives as per growth reports
- HR Audit internal/ External
- Daily attendance checking & and creating daily (all department presence & absence count) weekly joined & left employee Reports & and monthly attendance reports in excel
- Contract Candidates Joining Formalities and maintaining their data
- Attendance and Leave Management for contract candidates
- Festival activities
- Strong hold on documentation (Around 100-150 people)
- Stakeholder management
- Coordinating with payroll team for Off-roll Contract Employee
- Payroll
- Handling Administration
- Joining Formalities and Exit Interview Attendance and Leave
- Management
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
Education
PGDM - Human Resource and Finance
BLS Institute of Management Studies
Ghaziabad09.2019
Bachelor of Commerce - Commerce S S
Chaudhary Charan Singh University
Meerut, Shweta
Singh Kushwah08.2017
Bachelor of Commerce - Commerce
Chaudhary Charan Singh University
Meerut08.2017
Skills
- Implementing Policies
- Growth Reports
- Employee Relations
- Onboarding, Training, and
- Development
- Grievance Handling
- Policy Formulation
- Company Branding
- Stakeholder Management
- Volunteer Program Coordination
- Background Checks
- Remote Conferencing and
- Communication
- Quality Management
- Project Management
- Operations Oversight
- Distribution Management
- Staff Supervision
- Schedule Management
- Customer Relationship Management
- Top talent recruiting, hiring, and retention
- Leadership and team building
- Sales planning and implementation
- Departmental Operations Management
- Team training and development
- Performance Evaluations
Timeline
General Manager/HR Operations Executive
Astroindusoot
08.2024 - Current
Human Resources Executive
Intuitive Apps Inc
06.2023 - 05.2024
PGDM - Human Resource and Finance
BLS Institute of Management Studies
Bachelor of Commerce - Commerce S S
Chaudhary Charan Singh University
Bachelor of Commerce - Commerce
Chaudhary Charan Singh University
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