Shweta Menashi
Summary
Senior QA Engineer with 7.5+ years of expertise leading orchestrating high-performance quality ecosystems. Specializes in aligning technical execution with business strategy to mitigate critical financial risks and safeguard product integrity. A Certified Scrum Master and tactical problem-solver who drives operational excellence by transforming complex requirements into robust, scalable test architectures that accelerate time-to-market.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior QA Engineer
Fiery Digital Imaging India PVT LTD
Bangalore
12.2021 - Current
- Strategic Quality Lead with extensive Scrum Master experience, delivered the Buffy, Burman, and Kanpei projects, and is currently driving the MMRR 2.0 project lifecycle through strategic test planning and end-to-end automation.
- Defined and executed risk-based test strategies covering functional, regression, integration, and system testing, ensuring alignment with business priorities and release commitments.
- Drove delivery excellence as a Scrum Master by tightly aligning Product, Engineering, and QA teams, facilitating agile ceremonies, and translating business requirements into comprehensive test coverage that maximised customer value.
- Established and governed Jira-based defect management, leading triage, prioritisation, root cause analysis, and resolution tracking to significantly reduce defect leakage.
- Engineered and scaled a robust automation framework for Ricoh-specific workflows using AutoApp, integrating automated tests into CI/CD pipelines to dramatically reduce manual effort and improve release confidence.
- Acted as a quality and risk advisor to stakeholders, proactively identifying quality gaps, delivery risks, and systemic issues, and providing actionable recommendations to support informed release decisions.
- Coordinated distributed, cross-functional teams across Europe, Asia, and the US, ensuring consistent QA standards, clear communication, and on-time delivery across time zones.
- Strengthened Agile quality practices by actively contributing to sprint planning, backlog refinement, reviews, and retrospectives, embedding quality ownership within each sprint.
- Monitored and reported quality and delivery metrics, including defect trends, test progress, coverage, and release readiness, enabling transparency and continuous improvement.
- Mentored and coached QA engineers, raising testing standards, documentation quality, and overall QA maturity, while fostering a high-engagement, high-performance team culture.
Software Test Engineer
Dell Wyse Technologies
Bangalore
02.2018 - 10.2018
- Collaborated with product owners, team members, technologists, and other scrum master's to define solutions and drive progress.
- Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Tracking the Failure using JIRA and TeamTrack.
- Test Scripts failure analysis and re-running of those if required.
- Working with NPI team for Existing and new Issues.
- Extensive Agile and Scrum experience on installing Operating system from different management Software like WDM, USB Tool and WSI.
- Exposure in IP addressing, sub netting, DHCP, DNS, LAN/WAN/Wireless network.
- Payroll True Blue India LLP
Software Test Engineer
Toshiba Software India Pvt. Ltd.
Bangalore
11.2015 - 02.2018
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Optimized test cases to maximize success of manual software testing including performance and stress testing.
- Established and tracked quality department goals and objectives.
- Creating the Test Plan Strategy, analysis and problem solving skills.
- Involved in preparing test cases as per the business requirements.
- Responsible for executing test cases according to the specifications given.
- Payroll Wimera Systems Pvt. Ltd.
Education
Master of Computer Applications - Computer Application
Gitam Institute of International Business
12.2018
Bachelor of Computer Applications - Computer Software And Media Applications
ASP College of Autonomous
06.2015
Higher Secondary School - Science Education
JA Junior College
04.2012
Secondary School -
Sanjay Gandhi English Medium School
04.2010
Skills
- Software testing and development life cycles
- Jira and Zephyr tools
- CI/CD processes
- GitHub version control
- Test case management
- Automation frameworks
- Quality control analysis
- Desktop and client-server applications
- Agile project management
- Failure investigation and analysis
Certification
- Certified Scrum Master (CSM)
- Python Programming Language
- Java & Selenium Automation Testing
- Software Testing Certification
- Dutch Language – A1 Level
Accomplishments
- Led a six-month onsite collaboration with RICOH (Japan) for the mission-critical MMRR1.0 project, owning end-to-end technical coordination and execution to ensure on-time, high-quality delivery.
- Served as the primary technical liaison across global teams (US, India, Japan), bridging communication gaps between engineering, QA, product, and management to maintain alignment on priorities and risks.
- Facilitated high-stakes “War Room” debugging sessions for intermittent, production-critical defects by applying advanced diagnostics and deep system analysis, significantly reducing Mean Time to Resolution (MTTR) and preventing recurring customer-impacting issues.
- Resolved complex, unreproducible edge-case defects by designing specialized diagnostic environments beyond standard QA setups, improving defect detection rates and strengthening partner confidence.
- Accelerated delivery of high-priority milestones by leveraging strong partner relationships and synchronized decision-making across time zones, resulting in formal commendations for leadership and execution excellence.
- Translated real-world customer challenges from onsite engagements in India and Japan into actionable test strategies and validated workarounds, institutionalizing solutions across Fiery project test plans to enhance overall product quality, reliability, and long-term collaboration.
Timeline
Senior QA Engineer
Fiery Digital Imaging India PVT LTD
12.2021 - Current
Software Test Engineer
Dell Wyse Technologies
02.2018 - 10.2018
Software Test Engineer
Toshiba Software India Pvt. Ltd.
11.2015 - 02.2018
Master of Computer Applications - Computer Application
Gitam Institute of International Business
Bachelor of Computer Applications - Computer Software And Media Applications
ASP College of Autonomous
Higher Secondary School - Science Education
JA Junior College
Secondary School -
Sanjay Gandhi English Medium School