SHWETA MISHRA
Kanpur
Summary
To build my career under an organization that helps to grow professional skills and would lead me for a better career. To be in such a management that allows an opportunity in, carrying out business that enhances profits & productivity of the organization and to self.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Assistant Operation Manager
EYEQ Super Speciality Hospital
12.2023 - Current
- Administration- Day to day administration of centre in the City
- Achieve Targeted Patient Satisfaction Index
- Ensure achievement of Revenue targets of centre.
- Business development through strategic interventions including Corporate tie ups, Camps, promotional campaign, referral marketing etc
- Build, engage, Coach & mentor team
- Control Attrition and create an active pipeline of resources to maintain an optimum Level of staffing
- Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc)
- Maintenance & upkeep of center.
- Budgeting & cost control
- Inventory Management
- Accounting & cash management
Counselor
Centre for Sight Hospital
01.2023 - 12.2023
- Handling all TPA work.
- Working on MRD file completion and audit.
ESI EXECUTIVE
Krishna Super Specialty Hospital
04.2021 - 01.2023
- Worked in ESI department and handling portal Work.
- Making discharge, Uploading Extension and emergency.
- Fill Updating and Uploading on Portal.
Regency Healthcare Ltd
01.2017 - 03.2019
- Handling all administration work in all patient care departments including Billing.file checking and floor management.
- Assisted Quality Department during NABL accreditation of Lab and also worked for NABH Entry level certification.
Eye Q Super Specialty Eye Hospital
02.2016 - 12.2016
- Handling All Operations Work in Software(TCS).
- Patient Counselling.
- OPD Assistance.
Education
MBA - Hospital and Healthcare Management
Swami Vivakanand University
Meerut, IndiaGraduation - undefined
C.S.J.M University Kanpur
01.2012
Some College (No Degree) -
U.P. Board Allahabad
KANPURHigh School Diploma -
U.P.Board Allahabad
KANPUR01.2005
Skills
- Six months diploma in computer accounting from data expert
- Knowledge of Computer Basics Windows, Ms Word, Excel, Power Point, Emails and Internet
- Operations management
- Compliance monitoring
- Teamwork and collaboration
- Customer service management
- Financial management
Disclaimer
I hereby declare that the above information is correct to the best of my knowledge. Date: Place: Kanpur (SHWETA MISHRA)
PROFILE
- Innovative aptitude toward solving problems.
- Acumen to perform in result oriented job.
- Excellent communication skills and team player.
Timeline
Assistant Operation Manager
EYEQ Super Speciality Hospital
12.2023 - Current
Counselor
Centre for Sight Hospital
01.2023 - 12.2023
ESI EXECUTIVE
Krishna Super Specialty Hospital
04.2021 - 01.2023
Regency Healthcare Ltd
01.2017 - 03.2019
Eye Q Super Specialty Eye Hospital
02.2016 - 12.2016
Graduation - undefined
C.S.J.M University Kanpur
MBA - Hospital and Healthcare Management
Swami Vivakanand University
Some College (No Degree) -
U.P. Board Allahabad
High School Diploma -
U.P.Board Allahabad
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