Shweta Prabhu
Kanchipuram
Summary
Experienced with project management, client communication, and creative problem-solving. Utilizes versatile skills to deliver high-quality results across various industries. Knowledge of effective freelancing strategies, ensuring project completion and client satisfaction.
Overview
1
1
Language
13
13
years of professional experience
Work History
Executive Assistant to Delivery Head (Retail)
Tata Consultancy Services
09.2008 - 01.2009
- Scheduled appointments and meetings for delivery head to optimize time management.
- Prepared minutes of meetings to ensure clear action items and follow-up.
- Coordinated meetings according to schedule to facilitate effective communication.
- Prepare Monthly reports for the project management team.
- Noida (contractual from Teamlease)
- Contributed to team goals and initiatives.
Recruitment assistant
TurnAround Management Pvt. Ltd.
03.2008 - 08.2008
- Conducted recruitment and resume searches using internal and external databases, networking blogs, and referrals for clients including Metler-Toledo, Techtronics, Voltas, Mitsubishi, and MTI.
- Shortlisting of candidates based on review of CVs
- Telephonic personal interview of shortlisted candidates
- Arranging interview of final shortlisted candidates with client
- Performed reference checks for selected candidates and facilitated salary negotiations to align offers with client expectations.
- Drafted final offers for selected candidates, ensuring clarity and alignment with client requirements.
- Worked in Noida office
- Assumed recruitment role
Recruitment executive
ASA Consultants
08.2007 - 02.2008
- Recruited IT professionals through direct phone sourcing, networking, referrals, and expanded internet sourcing.
- Search and screen resumes and identify possible matches. Preliminary Interviewing and negotiations with identified candidates.
- Developed relationships with clients, created applicant database, conducted interviews and reference checks, managed client/employee relations, and coordinated employee pay and client billing rates.
- Sourcing through techniques such as internet access, networking third party vendors.
- Worked in Noida, managing recruitment activities.
- Defined role responsibilities for team members.
Branch Sales Executive
National Bank of Ras Al Khaimah (RAK Bank)
06.2004 - 11.2005
- Generated sales for credit cards in Dubai.
- Facilitated the recruitment of management trainees for the team.
- Assisted in credit approval process for RAK Bank customers, facilitating timely decisions.
- Maintaining documentation & record keeping process
- Tracking customer credit activities & creating credibility report
- Dubai
- Fulfilled various tasks associated with the role.
Centre Head
NIIT
08.1999 - 12.2001
- Managed operations of premier computer education center with 15 training staff, ensuring quality education delivery
- Coordinated telemarketing team to meet collection targets, contributing to financial goals of the center
- Attended regional business development conferences held by NIIT Ltd. to enhance performance of individual centers
- Liaised with placement agencies to source candidates for related organizations, enhancing recruitment efficiency
- Prepare incentive plans and organize motivation activities for staff
- Tamilnadu, India
- The Role
Academic Councilor & Marketing Executive
NIIT
01.1998 - 12.1998
- Academic counseling of students through psychometric tests and need-based marketing of computer education packages
- Provided telephonic customer support and followed up with students under counseling program to ensure satisfaction and engagement
- Supported Center Head in administrative tasks, including revenue tabulation and staff performance reporting
- Bombay, India
- Supported team initiatives and objectives in the role
Telemarketing Executive
Global Vacations
04.1996 - 12.1997
- Generated business for timeshare company through telephonic concept marketing, increasing customer engagement
- Trained staff on voice modulation and accent neutralization to enhance communication skills
- Contacted lead database of prospective customers to inform them of company schemes and promotions, contributing to sales pipeline
- Worked in Bombay, India
- The Role
Education
Masters in Human Resource Management - Human Resource Management
Annamalai University
Chennai, India 04.2001 -
Diploma - Hindustani classical Music
Prayag Sangeet Samiti
Allahabad07-2026
Bachelor of Arts - Sociology
Mumbai University
Mumbai01-1999
Diploma - International Airline and travel management
Trade Wings Institute of management
Delhi01-1997
Skills
Administrative support
Software Knowledge: MS OfficeProject management tools,
Time management
AI tools
Attention to detail
Data analysis
Document design
Communication management
Windows operating system
Analytical skills
Interpersonal skills
Problem-solving
Customer support
Virtual assistance
Project management
E-commerce management
Content creation
Digital marketing
Graphic design
Email marketing
Personal branding
Teamwork and collaboration
Active listening
Decision-making
Excellent communication
Relationship building
Interpersonal communication
Idea development and brainstorming
Written communication
Teamwork
Problem-solving abilities
Reliability
Adaptability
Voice-over talent
Market research
Business analysis
Collaboration
Team leadership
Networking
Critical thinking
Adapts under pressure
Verbal communication
Multitasking Abilities
Content writing
Interests
Writing, Reading, Music (Hindustani classical), Teaching
Timeline
Executive Assistant to Delivery Head (Retail)
Tata Consultancy Services
09.2008 - 01.2009
Recruitment assistant
TurnAround Management Pvt. Ltd.
03.2008 - 08.2008
Recruitment executive
ASA Consultants
08.2007 - 02.2008
Branch Sales Executive
National Bank of Ras Al Khaimah (RAK Bank)
06.2004 - 11.2005
Masters in Human Resource Management - Human Resource Management
Annamalai University
04.2001 -
Centre Head
NIIT
08.1999 - 12.2001
Academic Councilor & Marketing Executive
NIIT
01.1998 - 12.1998
Telemarketing Executive
Global Vacations
04.1996 - 12.1997
Diploma - International Airline and travel management
Trade Wings Institute of management
Bachelor of Arts - Sociology
Mumbai University
Diploma - Hindustani classical Music
Prayag Sangeet Samiti