Shweta Sahni
Counselor & Sales And Support Manager
Punjab
Summary
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sales & Support Manager
Ruchit Garg
Mohali
2021.10 - 2023.02
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
- Built relationships with customers and community to promote long term business growth.
As a Education Counselor
JP Singh
Mohali
2016.02 - 2020.02
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
As an Educational Counselor
Pavitar Pal Singh
Mohali
2014.04 - 2016.02
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
Education
Tally ERP 9 - Accounts
Amp Solutions Pvt Ltd
Yol Can’t 2008.02 - 2009.01
Yes - Bcom
Shimla Universityv
Dhauladhar Public High School 2009.04 - 2012.04
DCA - Computers
Amps Solutions Pvt Ltd
Yol Can’t 2007.02 - 2008.02
Skills
Sales contracts
Sales communications
Sales initiatives
Timeline
Sales & Support Manager
Ruchit Garg
2021.10 - 2023.02
As a Education Counselor
JP Singh
2016.02 - 2020.02
As an Educational Counselor
Pavitar Pal Singh
2014.04 - 2016.02
Yes - Bcom
Shimla Universityv
2009.04 - 2012.04
Tally ERP 9 - Accounts
Amp Solutions Pvt Ltd
2008.02 - 2009.01
DCA - Computers
Amps Solutions Pvt Ltd
2007.02 - 2008.02