Shweta Sharma
Gurugram
Summary
A detail-oriented Professional with qualitative experience in the field of Accounts & Finance, specifically in Accounts Payable, Operations Management that encompasses process mapping, transition & stabilization. Expertise in Process Transitioning. Excellent oral and written communication, with collaborating and influencing ability while working with team. Strong Customer Relationship Acumen.
Overview
17
17
years of professional experience
Work History
Finance Ops Analyst
Accenture Solutions India Pvt. Ltd
Gurgaon
01.2022 - Current
- Leading a team of 5 FTEs responsible for Invoice processing for India region
- Processing of critical and high-value invoices
- Also worked for Middle East countries
- Preparing and updating of SOPs for the process
- Performing Transaction Audit for team members
- Preparing Weekly and Monthly deck to be presented in calls with clients
- Imparting training to new joiners
- Maintaining and updating Learning & Issue log and sharing updates with team members
- Reconciling Statement of Accounts received from vendors
- Preparing Monthly reports (GRIR, SLA) and performing Month end activities
Process Developer
Genpact India Pvt. Ltd.
Gurgaon
11.2016 - 01.2022
- Worked On-Site in Romania for transition and successfully transitioned the process
- Processing invoices for European market
- Handling all inquiries relating to accounts payable issues
- Liaising with vendors for payment related issues
- Transaction Audit for various teams
- Preparing Audit report and publishing to stakeholders
Team Leader
Xchanging Technology (DXC)
Gurgaon
03.2008 - 09.2014
- Traveled to the UK for transitioning new project
- Manage processing of Supplier invoices on SAP as per pre-defined standards
- Handling AP queries mailbox
- Regular Quality Monitoring and Error Analysis, preparation of daily and weekly error sheets
- Preparation of management reports (quality & efficiency) and providing performance feedback to the team members on regular basis
- Maintenance and updating the process Standard Operating Procedures (SOPs)
- Training, monitoring and documenting the progress of the team
- Resolving team issues and queries
- Organizing and managing Team Huddles
- Interaction with clients on calls for managing and resolving queries
- Ensuring that the client and the end customers are satisfied by maintaining turn around and quality of outputs
Education
Graduation - B.com
Delhi University (SOL)
01-2009
Skills
- SAP R/3 Finance Module
- Coupa (eBuy)
- MS Office - MS Word
- MS Office - MS Excel
- MS Office - MS PowerPoint
- O Level
- CCC (Course on Computer Concept)
Languages
- English
- Hindi
Timeline
Finance Ops Analyst
Accenture Solutions India Pvt. Ltd
01.2022 - Current
Process Developer
Genpact India Pvt. Ltd.
11.2016 - 01.2022
Team Leader
Xchanging Technology (DXC)
03.2008 - 09.2014
Graduation - B.com
Delhi University (SOL)
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