Summary
Overview
Work History
Education
Skills
Certification
Languages
Tools
References
Timeline
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Shweta Singh

Gurugram

Summary

Results-driven Business Analyst with over 17 years of experience in banking, specializing in AML transaction monitoring, payments, and cybersecurity. Proficient in business process analysis and stakeholder engagement, fostering alignment between technology solutions and business objectives. Demonstrated expertise in regulatory compliance frameworks such as SWIFT, SEPA, ISO 20022, GDPR, and CCPA, coupled with a strong background in Agile methodologies that enhance project delivery efficiency. Recognized for strategic data-driven decision-making and effective risk assessment to optimize financial and cybersecurity processes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Tata Consultancy Services (TCS)
Gurugram
06.2014 - Current
  • Led requirement elicitation, gap analysis, and workflow automation for banking and cybersecurity projects
  • Ensured compliance with SWIFT, SEPA, ISO 20022, GDPR, and CCPA, implementing policies that enhanced security and operational efficiency
  • Partnered with C-level executives, business unit heads, IT teams, security architects, product owners, and compliance officers to drive strategic initiatives and deliver business-aligned technology solutions
  • Led Akamai WAF onboarding for web domains and applications, conducting risk assessments, impact analysis, and security audits to enhance cybersecurity posture
  • Conducted Sprint Planning, Backlog Grooming, PI Planning, Retrospectives, and Daily Stand-ups, ensuring seamless Agile execution
  • Defined and maintained User Stories, Acceptance Criteria, Definition of Ready (DoR) & Definition of Done (DoD) for product quality improvement
  • Acted as a liaison between Product Owners and Development Teams, ensuring clear business-technology alignment
  • Tracked Agile Metrics such as velocity, burn-down charts, and impediment logs to improve sprint efficiency
  • Managed JIRA-based sprint tracking, issue resolution, and dependency mapping, ensuring timely project deliverables
  • Provided actionable insights supporting AML compliance, risk management, and executive decision-making
  • Led feasibility studies and ROI assessments, supporting regulatory and product decisions

Key Projects

  • Deutsche Bank – Cybersecurity & Web Application Firewall (WAF) Onboarding: Led business analysis for Akamai WAF onboarding, ensuring security policies and compliance frameworks were effectively implemented
  • NatWest Group – Pinto Universal Messaging Application (PUMA): Conducted end-to-end business analysis for a payment message routing application, ensuring compliance with SWIFT and ISO 20022 standards
  • NatWest Group – AML Transaction Monitoring & ISO 20022 Program: Led strategic initiatives to enhance AML transaction monitoring capabilities, aligning with ISO 20022 regulatory frameworks. Defined risk-based workflows, collaborated with compliance teams to implement enhanced detection mechanisms, and ensured seamless integration of regulatory standards into financial systems
  • NatWest Group – Liquidity Reporting & AML Transaction Monitoring: Designed enhancements for liquidity reporting, improving financial risk visibility
  • Ultimatix – Data Subject Rights Management (GDPR, CCPA): Led business analysis for a global data privacy compliance solution, ensuring alignment with GDPR and CCPA regulations

Team Leader

Accenture India Pvt. Ltd.
Noida
11.2008 - 06.2014
  • Managed finance and IT transformation projects across European business hubs, specializing in process automation, compliance audits, and risk mitigation
  • Led end-to-end transitions of financial processes, optimizing operations and ensuring compliance with industry regulations

Education

PG Diploma - Business Administration (Finance)

Symbiosis Centre For Distance Learning

B.Com (P) -

Delhi University

Skills

  • Business process analysis
  • Requirement Gathering
  • Agile project management
  • SAFe & Scrum Certified
  • JIRA & Confluence
  • Service Now
  • Change Management
  • Understanding of Kanban Framework
  • Project Management
  • Backlog Management
  • PI Planning
  • User Story Definition
  • Risk Assessment
  • Stakeholder Management
  • Data Analysis
  • Impact Analysis
  • Gap Analysis
  • Microsoft Office Suite
  • Project Financial Analysis
  • Forecasting and planning
  • Technical Documentation
  • Operational Reporting
  • KPI Evaluation and Reporting
  • Clear Communication
  • Effective Team Collaboration
  • Analytical Problem Solving

Certification

  • Professional Scrum Master (PSM1), Scrum.org
  • SAFe Agilist 6.0 Certified, Scaled Agile, Inc.
  • Diploma in Business Analysis (IIBA Endorsed), TCS Internal

Languages

Hindi
First Language
English
Proficient (C2)
C2

Tools

JIRA, Confluence, Planview, ServiceNow (SNOW)
SQL, Tableau, Power BI,

Microsoft 365
BPMN, UML

Agile & Scrum Frameworks
Akamai WAF

Onetrust DSRM

Silk Central

NICE Actimize (Risk Case Manager)

References

References available upon request.

Timeline

Senior Business Analyst

Tata Consultancy Services (TCS)
06.2014 - Current

Team Leader

Accenture India Pvt. Ltd.
11.2008 - 06.2014

PG Diploma - Business Administration (Finance)

Symbiosis Centre For Distance Learning

B.Com (P) -

Delhi University
Shweta Singh