Shweta Swarnkar
Pune
Summary
Results-driven Team Manager with over 12 years of experience leading high-performing Business Analyst team. Proven track record of successful delivery of Target Operating Models, earning rewards and recognition for excellence. Skilled in leadership, problem-solving, and critical thinking, with a passion for driving strategic initiatives and delivering business value. Adept at fostering collaboration, managing complex projects, and exceeding organizational goals within agreed quality and governance standards
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Manager-Quality Control
Barclays
Pune
10.2022 - Current
- Implemented quality control measures to uphold company standards.
- Motivated team members to consistently achieve or exceed performance expectations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
- Conducted root causes analysis to develop corrective action plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Masters in Banking -
Manipal University
Bangalore Skills
- Strong MS Excel and PowerPoint skills
- Compliance and regulatory knowledge
- Ethical judgment and integrity
- Communication and interpersonal skills
- Leadership and team management
- Technical proficiency
- Problem-solving and critical thinking
- Adaptability and flexibility
- Analytical and Risk Assessment Skills
Accomplishments
Spearheaded the implementation of a new Target Operating Model, resulting in improved efficiency, reduced costs, and enhanced operational alignment.
Earned rewards and recognition for outstanding contributions to the organization’s strategic initiatives.
Certification
Received appreciation for outstanding contribution in "Control Governance"
Received Certificate of appreciation for "Consistent Change Champion"
many others
Areas of Expertise & Interests
- Leveraging automation for operation efficiency and quality assurance
- AI and Chat GPT practitioner
- Six Sigma
- Agile Methologies
Timeline
Team Manager-Quality Control
Barclays
10.2022 - Current
Masters in Banking -
Manipal University
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