Shweta Thakur
Nahan
Summary
Proactive and versatile HR and mobility professional with over 10 years of progressive experience in management, Human resources and operational leadership.he relocation includes end-to-end assignments (immigration, tax, housing, relo/repat & vendor management). I liaise with multiple stakeholders globally to help and advise the Global Mobility policy measures and immigration procedures for a seamless transition without affecting the business projects. I provide counseling on immigration policies & procedures to my stakeholders and effectively handle the elevating questions/challenges to alleviate key barriers and core problems.
Overview
11
11
years of professional experience
Work History
Global Mobility Specialist
Oceaneering
Chandigarh
08.2023 - Current
- Collaborate with cross-functional teams to ensure alignment with overall business objectives.
- Led the projects and ensured smooth transition for overseas international assignees to the host country. This includes the in-country registration processes as well.
- Design of global mobility processes & policies to enhance efficiency, accuracy, & user experience.
- Established and maintained strong relationships with business partners & to identify the process gaps, improvement ideas and drive growth.
- Mentored and trained team members to develop their skills and career paths.
- Produced detailed cost projections and advised stakeholders on budgeting international transfers.
Global Mobility Coordinator
Oceaneering
Chandigarh
09.2021 - 08.2023
- Established and maintained strong relationships with business partners & different stakeholders to identify the process gaps, improvement ideas and drive growth.
- Led the international assignees with their relocation of short & long-term assignments Immigration, tax, housing & remaining processes.
- Identified and addressed impediments to team progress and success, resulting in a smoother flow of work and improved team morale.
- Provide operational support to Global Mobility Manager for all assignments.
- Track critical deadlines and initiates follow-up actions in timely manner.
- Ensure files (employee files, country files, etc..) are up-to-date and in accordance with government guidelines and company policy.
- Handle and respond to inquiries from assignees and external vendors Implemented different strategies to improve processes and systems.
Assistant Restaurant & PR Manager
Rasoi by Vineet at Jumeirah Etihad Towers
Abu Dhabi
10.2019 - 03.2021
- Supervised front-of-house operations and enhanced staff service capabilities.
- Ensured operational compliance with hygiene and food safety standards.
- Developed marketing strategies, optimized team workflows, and implemented guest experience enhancements.
- Organized influencer partnerships to boost social media presence and engagement.
- Developed and implemented PR strategies to enhance brand visibility.
Assistant Restaurant Manager
Taj Hotels (IHCL)
Jaipur
04.2017 - 09.2019
- Mentored service teams, ensuring seamless daily operations and 99% audit success rates.
- Handled escalated service issues, optimized labor scheduling, and collaborated on special event planning.
- Scheduled staff shifts and managed labor costs effectively within budget constraints.
F&B Service Supervisor
ITC
Bengaluru
10.2016 - 04.2017
- Delivered premium guest experiences and supported high-pressure hospitality operations.
- Maintained accurate POS transactions and contributed to inventory and reporting tasks.
- Resolved escalated issues, ensuring a positive customer experience at all times.
F&B Service Associate
JW Marriott
Chandigarh
06.2015 - 09.2016
- Managed reservation systems, banquet arrangements, and coordinated event logistics.
- Implemented personalized service techniques to improve repeat customer interactions.
- Maintained store displays to ensure that merchandise was attractively presented.
F&B Service Trainee
JW Marriott
Chandigarh
12.2014 - 05.2015
- Assisted guests with check-in and check-out procedures efficiently.
- Collaborated with housekeeping to manage room availability and guest requests.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
Education
Bachelor of Science -
Himachal Pradesh University
Shimla07-2016
Completed Coursework in Hotel Administration -
ILFS
Sirmaur01-2014
Skills
- Immigration/Work Permit
- Stakeholder Management
- Project Management
- Vendor Management
- Tax Management
- Escalation Management
- Leadership Skills
- Email Etiquette
- Effective Communication
- MS Office
- Assignment planning
- Time management
- Travel coordination
- Client relations
Accomplishments
- Awarded for exceptional hospitality and sales performance by IHCL COO
- Recognized for team leadership and meeting performance deadlines in both hospitality and HR roles.
- CEO Spotlight Award
- Exceptional Service Award
Timeline
Global Mobility Specialist
Oceaneering
08.2023 - Current
Global Mobility Coordinator
Oceaneering
09.2021 - 08.2023
Assistant Restaurant & PR Manager
Rasoi by Vineet at Jumeirah Etihad Towers
10.2019 - 03.2021
Assistant Restaurant Manager
Taj Hotels (IHCL)
04.2017 - 09.2019
F&B Service Supervisor
ITC
10.2016 - 04.2017
F&B Service Associate
JW Marriott
06.2015 - 09.2016
F&B Service Trainee
JW Marriott
12.2014 - 05.2015
Bachelor of Science -
Himachal Pradesh University
Completed Coursework in Hotel Administration -
ILFS
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