Shwetank Tripathi
Gurugram
Summary
Results-driven Sales Manager bringing 15+ years of experience in product development, sales operations, and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing and prospecting strategies to accomplish promotional goals. Demonstrated success in building networks, and supporting sales objectives.
Overview
16
16
years of professional experience
Work History
Assistant General Manager -Operations Lead
Reliance Retail Jio Mart Digital
Delhi / NCR
01.2022 - Current
- Managed operations for Delhi/NCR under B2B2C channel on Jio Mart Digital platform.
- Expanded and onboarded channels across categories, including Mobile, CE, SDA, Audio Peripherals, IT, and Storage.
- Oversaw revenue and engagement for over 2,500 outlets.
- Led a team of 60 personnel, including seven leadership positions, maintaining high discipline and commitment.
- Generated ₹270 (30M USD) crore in revenue for FY2022-23, ₹320 (36M USD) crore in revenue for FY2023-24, and ₹460 (52M USD) crore in revenue for FY2024-25.
- Commenced the development of the FOFO channel with 17 exclusive franchise outlets registered.
- Recruited and evaluated over 50 qualified personnel to enhance operations and customer satisfaction.
- Conducted quality control inspections at warehouses to identify and resolve operational issues.
Manager /Area Business Manager
Samsung (CE)
New Delhi
08.2014 - 01.2022
- Handing business size of more than 100 Cr INR(13.9 M$ appx) with 2 SPDs and 300 ID & 80 plus SSD network.
- Build a high performance team by recruiting, training and retaining the best talent. Coach, develop and motivate to achieve both individual and team objectives. Currently handling the team Size of 2 RSO, 1 SOO, 1 SSS, 35 SECs & 15 FSE's.
- Experience of Delhi / Rajasthan and UP East Markets with Samsung and hence covered more than 2000 Id bases in the region.
- Key responsible for distribution realignment / appointment to drive growth into the business .
- Key responsible for Demand Management , demand forecasting and Advance Planning for the defined market and also assisting the Branch for entire Delhi Market . Delhi leads in the list of top branches for using best Demand forecasting for smooth flow of Business.
- Key Account management: A: Quarterly Business Planning with Top Accounts B . Target >25 Lacs Retails on Special Focus. C. Relationship Building D. Portfolio Growth of 65% on these focus accounts .
- Driving all organizational projects successfully for success of any new launches .
- Create and implement effective direct and Indirect sales strategies and lead channel wise sales organization toward achievement of company wider sales objectives.
- Drive business planning process, including sales management. Advance planning management as a important part of Demand Management.
- Effectively manage crisis situations and give solutions. Believes in a Happy partner leads to healthy business .
- Motivate the sales team to achieve the highest level of performance through effective leadership and established best practices.
- Adapt to Change Management Process of Organization.
Area Sales Manager
Jarden Consumer Solutions
New Delhi
07.2012 - 10.2013
- Lead the team for the launch of the brand Oster , Bionnaire , Mr. Coffee under Jarden Consumer Solutions for Delhi /Haryana and Rajasthan Markets.
- Appointment of 3 Distributors in Delhi ,2 in Haryana and 2 in Rajasthan in less than three months.
- Execute performance goals, utilize performance measurement tools, and execute a consistent performance management process.
- Manage a high-performing team consisting of Channel development officers , Associate Market Managers, and SEC's..
- Provide hands-on support to branch managers that assist with career development, coaching and training.
- Recruit, develop and retain a high-performing, empowered team.
- Manage Businesses , Distributors , direct Partners at Grass root level for accomplishment of Organizational objectives.
- Recognized as best employee pan India Three times and over achieving business goals and objectives .
Sales Executive
Bajaj Electricals Ltd- Morphy Richards BU
Delhi
05.2009 - 06.2012
- Experience of managing Accounts of all Zones of Delhi.
- Recognized by Excellence award in Sales by CMD Bajaj Electricals twice (2010 & 2011) consecutively.
- Implementation of TOC as demand forecasting and demand management process.
- Assisting to generate sales through teleprocessing, cold call selling, lead generation, presentations, networking, and other outbound sales techniques.
- Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objective are achieved.
- Assists in the evaluation of sales and marketing activities.
- Assists with the preparation of new products launches and services.
Education
MBA - Marketing / Finance / Retail Management
Jaipuria Institute of Management
Lucknow05.2009
BBA - Bachelors in Management Sciences .
Institute For Management Sciences , LU
Lucknow03.2007
Higher Secondary - Physics / Chemistry / Maths
St Antonys College
Lucknow03.2004
High School Diploma -
Ram Krishna Mission Vidyamandir
Katihar03.2002
Skills
- Multidisciplinary team leadership
- Sales tracking
- Cross-cultural sales background
- Market and competitive analysis
- Promotional sales events
- Lead generation
- Sales territory growth
- Brand-building strategies
- Market intelligence
- Profit and revenue-generating strategies
- Recruiting and hiring
- Key account development
- Sales process
- Change Management
Languages
English
First Language
Hindi
Proficient
C2
English
Advanced
C1
Timeline
Assistant General Manager -Operations Lead
Reliance Retail Jio Mart Digital
01.2022 - Current
Manager /Area Business Manager
Samsung (CE)
08.2014 - 01.2022
Area Sales Manager
Jarden Consumer Solutions
07.2012 - 10.2013
Sales Executive
Bajaj Electricals Ltd- Morphy Richards BU
05.2009 - 06.2012
MBA - Marketing / Finance / Retail Management
Jaipuria Institute of Management
BBA - Bachelors in Management Sciences .
Institute For Management Sciences , LU
Higher Secondary - Physics / Chemistry / Maths
St Antonys College
High School Diploma -
Ram Krishna Mission Vidyamandir
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