Detail-oriented administrative professional with superb people-skills and public relations experience.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Executive Assistant
RapidE-suit Pvt Ltd
Bangalore
11.2021 - 04.2023
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Answered high volume of phone calls and email inquiries.
Facilitated training and onboarding for incoming office staff.
Developed and maintained automated alert systems for important deadlines.
Screened calls and emails and responded accordingly to support executive correspondence.
Transcribed meeting minutes to support sales, business development and senior management teams.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Took notes and dictation at meetings.
Created and managed office systems to efficiently deal with documentation.
Upheld strict timetables by maintaining accurate, balanced calendars.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Coordinated events and worked on ad hoc projects.
Updated and maintained confidential databases and records.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Enterprise Sales Executive
Simpli Learn Solutions
Bangalore
05.2019 - 05.2020
Build and maintain executive relationships with prospects and partners, influence long-term strategic direction, and act as a trusted advisory.
Understanding partners goals and challenges and establish Simplilearn's product as the best solution available.
Full responsibility on the sales cycle.
From working and/or creating a lead to closing it.
Developing and managing relationships with our channel partners
Managing complex sales-cycles and presenting to C-level executives the value of our suite of applications.
Forecast sales activity and revenue achievement, while creating satisfied and reference-able customers.
Lead territory strategy in generating and developing business growth opportunities(new and expansions), working collaboratively with Sales Development, Customer Success, and Marketing - all to maximize business results and open opportunities with large Enterprise companies.
Senior Partner Business Consultant
Oracle India
bangalore
01.2011 - 05.2019
On-boarding a Partner: This process involves understanding their business needs and helping them choose the relevant business model that Oracle offers.
Enable them with OPN orientation sessions: On a regular basis enable Partners with what the current offering is and how can they leverage from the OPN framework
Encouraging Partner's to complete online certifications on any latest modules released.
Ensuring that all the relevant agreements are signed up/ renewed in order to able to position Oracle technology in the market.
Responsible for showcasing the offering, preparing different approaches and plan keeping the Partner as priority.
Forecasting and Pipeline Management for ANZ, ASEAN and India regions.
Acting as an Account manager for non-managed Partners Advising Partners to sign up any new program introduced by Oracle in Cloud space in order to be able to showcase their solutions in the market.
Responsible for maintaining, building, and creating strategic-alliance partnerships with top-tier Oracle partners Interact with Account managers, Channel Sales, Support, Partner Enablement and Technical teams to help equip partners for business readiness.
Senior Customer Manager
Accenture
Bangalore
07.2008 - 01.2011
Worked as a Customer Manager for a UK motor insurance company which is the largest scale deal in any BPO. Job involves both inbound,outbound calls and email summary for motor recoveries, sales & services.
Met high sales conversion and other targets.
Handled queries and policy changes from policyholders on existing policies. This requires vast product knowledge including accounts.
Delivered on all client SLAs defined from time to time – including conversion,quality, CHT etc
Pitch for sales from new customers.
Issued quotes and handle service requests.
Negotiating on behalf of our client with the other insurance companies on motor
mishap.
Education
Master of Arts - Journalism And Mass Communication
Sikkim Manipal
Bangalore
06.2014 - 03.2016
Skills
Business writing
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Timeline
Executive Assistant
RapidE-suit Pvt Ltd
11.2021 - 04.2023
Enterprise Sales Executive
Simpli Learn Solutions
05.2019 - 05.2020
Master of Arts - Journalism And Mass Communication