Shwetha Ravindran
Chennai,TN
Summary
Skilled Data Analyst with over 7 years of experience in streamlining and optimizing the end-to-end Order-to-Cash (O2C) process. Proficient in analyzing large datasets to enhance operational efficiency, reduce cycle times, and improve cash flow. Results-driven professional in the Order-to-Cash (O2C) process, leveraging advanced data analytics to optimize operations and enhance financial performance Expertise in analyzing large datasets to monitor KPIs such as Days Sales Outstanding (DSO), invoice accuracy, and payment trends. Proficient in tools like SQL, Excel, Power BI, and Tableau for creating insightful dashboards and reports that drive informed decision-making. Proven track record in process improvement and automation, streamlining billing, collections, and reconciliation processes to improve accuracy and reduce costs. Strong collaborative skills, working closely with cross-functional teams to ensure seamless O2C operations and enhanced customer satisfaction. Committed to delivering data-driven strategies that maximize revenue and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Process Analyst
Accenture Private Limited,chennai
04.2016 - 09.2024
- Utilized SQL to extract, transform, and analyze large datasets from enterprise systems for actionable insights.
- Developed dynamic dashboards and visual reports in Tableau and Power BI to track key metrics such as Days Sales Outstanding (DSO), invoice accuracy, on-time payments, and collection efficiency.
- Provided optimization services to clients and organizations, optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow.
- Analyzed O2C workflows, including order entry, invoicing, and cash application, to implement effective solutions that reduced cycle times and enhanced cash flow.
- Automated recurring reports and manual processes, enhancing accuracy and saving significant time for operational teams.
- Reviewed team performance and identified development needs, maximizing overall performance.
- Designed dashboards to monitor real-time performance of critical O2C KPIs, ensuring transparency across teams and facilitating proactive issue resolution.
- Provided trend analysis on payment patterns and customer behaviors to optimize collections and minimize overdue payments.
- Accountable for driving service delivery, achieving SLA metrics, implementing process improvements, and fostering a culture of operational excellence.
- Partnered with finance, sales, and operations teams to address payment disputes, ensuring timely resolution and maintaining strong customer relationships.
- Delivered presentations and insights to leadership teams, enabling strategic decisions that improved revenue recognition and reduced outstanding receivables.
- Contributed to the smooth operation of accounting processes by providing administrative support in areas such as general ledger maintenance, accounts receivable/payable management, fixed asset monitoring, and inter-company transaction reconciliations.
- Identified and implemented effective solutions for process efficiency issues using RCA, automation techniques, and transformation projects.
- Advanced proficiency in Tableau, Power BI, and SQL for data modeling, visualization, and analysis.
- Familiarity with ERP systems (SAP, Oracle, etc.) and integration of analytics for financial reporting.Top of Form
Education
MBA - Finance
Pondicherry University
Pondicherry05-2019
Skills
- Skilled in visualization tools like Tableau, Power BI, and Excel (pivot tables, macros)
- Excellent proficiency in SQL, for data extraction, manipulation, and statistical analysis
- Automation: Experience in process automation using Automation Anywhere, Python scripting, or Excel macros
- Statistical Modeling: Knowledge of regression analysis, clustering, forecasting, and predictive modeling techniques
- Oracle and E-business Suite (discoverer): Hands-on experience in Oracle application with regards to accounts receivable operations, end to end process of receipt and transaction work bench
- KPI Tracking: Proficient in defining and monitoring key metrics such as revenue trends, ,operational efficiency, Days Sales Outstanding (DSO), invoice accuracy, and payment trends
- Financial Analysis: Ability to analyze payment trends, identify discrepancies, and optimize financial operations
- Process Improvement: Skilled in identifying bottlenecks, optimizing workflows, and implementing process improvements
Functionaldomainskills
Proficient in defining and monitoring key metrics such as revenue trends, operational efficiency, Days Sales Outstanding (DSO), invoice accuracy, and payment trends., Ability to analyze payment trends, identify discrepancies, and optimize financial operations., Skilled in identifying bottlenecks, optimizing workflows, and implementing process improvements., Accountable for driving service delivery, achieving SLA metrics, implementing process improvements, and fostering a culture of operational excellence., Provided optimization services to clients and organizations, optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow., Contributed to the smooth operation of accounting processes by providing administrative support in areas such as general ledger maintenance, accounts receivable/payable management, fixed asset monitoring, and inter-company transaction reconciliations., Identified and implemented effective solutions for process efficiency issues using RCA, automation techniques, and transformation projects., Managed KPIs related to reducing Aged Debt, DSO, Unapplied Cash and improving processes., Reviewed team performance and identified development needs, maximizing overall performance., Identified root causes of ongoing process issues, implemented resolutions and improvement plans, decreased AR ageing while optimizing collections.
Certification
- Tableau Desktop Qualified Associate - Tableau Software.
Timeline
Process Analyst
Accenture Private Limited,chennai
04.2016 - 09.2024
- Tableau Desktop Qualified Associate - Tableau Software.
MBA - Finance
Pondicherry University
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