Shwetha Sridharan

• Developed Data Labelling Service (DLS), a Platform as a Service for pre-processing Machine Learning input data in a fast-paced & lean Agile team

Product Development

Delivered DLS platform to 30+ B2B clients across 7 industries, facilitating pre-processing & QA of supervised learning data

• Designed and implemented 13+ core APIs of DLS for labeling of documents, images, text, and video datasets
• Integrated DLS with AI services like Vision, Language for enterprises to train & deploy ML models with ease

Managed cloud Infrastructure for 30+ sprints by building CI/CD pipelines and optimizing configurations, leveraging DevOps best practices

• Deployed 10+ P0 features under stringent timelines by planning & executing monthly software releases in 14 realms/33 cities
• Resolved Sev1/Sev2 outages in 30+ on-call shifts as a subject matter expert and addressed customer queries to meet SLAs

Revamped DLS to meet advanced standards required for deploying to US government defense regions

• Increased service level from 99.5%to 99.9% for 13 control/data plane APIs with UX refinements & performance optimization
• Reduced downtimes by 40% for 6 regions for the data plane microservice with memory & storage optimization

Product Management

Reduced customer’s labeling effort by 5x with automation of the labeling workflows using pretrained and custom trained ML models

• Liaised with 3 cross-functional teams (product, design, engineering) to transform high-level PRDs into system designs
• Conducted 10+ client interviews to identify customer requirements, feature integration and testing

Architected 10+ proof of concepts, incorporating feedback to prioritize solutions on effort, customer & business impact matrix

• Orchestrated 20+ demos with org-wide stakeholders, conducted bug bashes to refine auto labeling specifications
• Effected a 30% decrease in outage detection times by creating dashboards, alarms on real-time observability metrics & KPIs

Stakeholder Management

• Prevented ~30 potential incidents/outages by coordinating between 5 cross-functional teams across 3 time zones

• Achieved 50% reduction in security vulnerabilities flagged in the codebase, by running point for 4 teams with 20+ developers

• Authored & presented 10+ design decision documents in org-wide architecture board reviews and aligned with technical architects

• Mentored 2 interns (awarded PPO) through guided goal setting, and knowledge sharing sessions