Shwetha Venkateshan
Team Leader (RCM)
Bengaluru
Summary
To seek a long-term career with a progressive organization which provides flexibility for growth opportunities for maximum utilization of potential, through creative contribution in all areas of work and efficient use of the knowledge and skill that I possess.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
11
11
years of professional experience
2003
2003
years of post-secondary education
4
4
Languages
Work History
Team Leader
Huron Eurasia Pvt LTD
01.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
SME (subject matter Expert)
Huron Eurasia Pvt LTD
08.2021 - 12.2022
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Senior Revenue Cycle Specialist
R1 Rcm
07.2020 - 08.2021
- Led initiatives to stay abreast of changes in healthcare regulations, minimizing compliance risks and avoiding potential penalties.
- Engaged in continuous process improvement, identifying inefficiencies in revenue cycle and proposing practical solutions.
- Enhanced revenue collection efficiency with robust follow-up procedures on delinquent accounts.
- Contacted responsible parties for past due debts.
Senior Revenue Cycle Specialist
Cerner Healthcare PVT Ltd.
04.2018 - 08.2020
- Streamlined the revenue cycle process for improved efficiency and faster payment collection.
- Played key role in transition to new billing system, ensuring smooth conversion with minimal disruption to operations.
Provider Reimbursement Specialist
LOGIXHEALTHCARE SOLUTIONS PVT LIMITED
11.2016 - 04.2017
- Get paid the claim from insurance if it’s held up, and get exact details and give it one touch resolutions.
- Handle e-mail.
- Interact with Insurance and get exact details of the current status by call or get exact details through concerned websites.
- Handle escalation calls.
- Handle new clients with SLA requirements to the core.
- Reports to Team Leader.
A R ASSOCIATE
OMEGA HEALTHCARE SOLUTIONS PVT LIMITED
07.2015 - 11.2016
- Get paid the claim from insurance if it’s held up, and get exact details and give it one touch resolutions.
- Handle e-mail.
- Interact with Insurance and get exact details of the current status by call or get exact details through concerned websites.
- Handle escalation calls.
- Handle new clients with SLA requirements to the core.
- Reports to Team Leader.
- SPECIFIC DUTIES AND RESPONSIBILITIES
AR ASSOCIATE TRAINEE
SREEVAN INFOCOM PVT LIMITED
07.2014 - 06.2015
- Adapt to new updates as per client’s SLA.
- Handle e-mail.
- Interact with Insurance and get exact details of the status by call or get exact details through concerned websites.
- Handle escalation calls.
- Handle new clients with SLA requirements to the core.
- Reports to Team Leader.
- SPECIFIC DUTIES AND RESPONSIBILITIES
Education
SSLC - Matriculation Examination
M G M K English Medium High School
Diploma - computer applications
Sri Basveshawar computer academy
Diploma - Teachers Training Course
Keonics B. Bagewadi
Degree - Bcom
Jodhpur University
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Mentoring
Documentation and reporting
People management
Client service
Coaching
Employee evaluation
Team building
Leading team meetings
Work Planning and Prioritization
Interests
Travelling, Listening to music, Reading Novels, Crafts
Disclaimer
Date of Birth: 1988-03-14 Sex: Female Marital Status: Married Father’s Name: T S Venkateshan Mother’s Name: Kamala Venkateshan Husband’s Name: Sharath B.S Nationality: Indian Languages Known: English, Hindi, Kannada, Tamil, Telugu Permanent Address: #171,1st main, 5th cross, Mantapa Road dead end, T. Dasarahalli Bengaluru-560057 I declare that the information given here is true to the best of my knowledge and I will be responsible for any change. Date: 2024-06-24 Place: Bangalore. Yours Faithfully Shwetha Venkateshan
SYNOPSIS
- Keen learner with constant zest to acquire new skills and knowledge
- Team Player with strong analytical & leadership skills
- Good communication skills
Timeline
Team Leader
Huron Eurasia Pvt LTD
01.2023 - Current
SME (subject matter Expert)
Huron Eurasia Pvt LTD
08.2021 - 12.2022
Senior Revenue Cycle Specialist
R1 Rcm
07.2020 - 08.2021
Senior Revenue Cycle Specialist
Cerner Healthcare PVT Ltd.
04.2018 - 08.2020
Provider Reimbursement Specialist
LOGIXHEALTHCARE SOLUTIONS PVT LIMITED
11.2016 - 04.2017
A R ASSOCIATE
OMEGA HEALTHCARE SOLUTIONS PVT LIMITED
07.2015 - 11.2016
AR ASSOCIATE TRAINEE
SREEVAN INFOCOM PVT LIMITED
07.2014 - 06.2015
Diploma - computer applications
Sri Basveshawar computer academy
Diploma - Teachers Training Course
Keonics B. Bagewadi
Degree - Bcom
Jodhpur University
SSLC - Matriculation Examination
M G M K English Medium High School
Similar Profiles
KAVI BHARATHI CKAVI BHARATHI C
Senior Process Analyst at Huron Eurasia Pvt LtdSenior Process Analyst at Huron Eurasia Pvt Ltd
Shravan KulkarniShravan Kulkarni
Technical Analyst at RevGurus Info Pvt LtdTechnical Analyst at RevGurus Info Pvt Ltd
Anthony Sathish AndricksAnthony Sathish Andricks
Director - Administration & Facilities for APAC Region at Huron Eurasia India Pvt LimitedDirector - Administration & Facilities for APAC Region at Huron Eurasia India Pvt Limited
SACHIN RSACHIN R
Software Engineer at Tech MahindraSoftware Engineer at Tech Mahindra
Manoj VManoj V
Associate Consultant at Avaali Solutions Pvt LtdAssociate Consultant at Avaali Solutions Pvt Ltd