Hi, I’m
SHYAM MOHAN
Senior Business Analyst
Trivandrum
Summary
Seasoned Business Analyst offering 13 years of Banking industry success- Trade Finance, Supply Chain Finance and Corporate Banking. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
14
years of professional experience
5
Certifications
Work History
Tech MahindraTrivandrum, India
Senior Business Analyst
02.2022 - Current
Job overview
- Worked one-on-one with clients to improve trade finance processes.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Collaborated with stakeholders to define project objectives and criteria.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Param Info (Client-Mashreq Bank)Dubai, UAE
Proxy Product Owner
05.2022 - 11.2022
Job overview
- Experience in creating Product Core clarity/Roadmap using design thinking templates, managing stakeholders, gathering requirements, and managing product backlog.
- Owned and prioritized product backlog.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Collaborated with development team on prioritizing technical tasks.
- Analyzed customer feedback to identify areas for improvement.
Oracle Financial Services SolutionsBangalore, India
Principal Consultant
10.2021 - 03.2022
Job overview
- Customization of Flexcube application, obtaining, analyzing, and documenting clients’ requirements, performing System Integration Testing (SIT) & User Acceptance Testing (UAT).
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Cognizant Technology Solutions India Pvt LtdBangalore, India
Manager Projects
04.2021 - 09.2021
Job overview
- Grooming and training team of Functional Consultants, scoping and implementation of Trade Innovation (TI Plus), obtaining, analyzing, and documenting clients’ requirements, preparing Business & Functional Specification documents, performing System Integration Testing (SIT) & User Acceptance Testing (UAT).
- Coordinated with other departments to create comprehensive plans addressing all aspects of assigned projects.
- Enhanced team collaboration through the development of communication channels and regular progress meetings.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Established a system for tracking project milestones, enabling timely completion and accurate reporting.
FinastraBangalore, India
Senior Business Analyst
05.2018 - 04.2021
Job overview
- Defined, documented and managed Business Requirements, scoping and implementation of Trade Innovation (TI Plus), preparing Business Requirement Document (BRD), Business Specification Design Document (BSDD) and UAT Test Document, obtaining, analyzing and documenting clients’ requirements, preparing Business & Functional Specification documents, conducting training sessions for end-users, performing System Integration Testing (SIT) & User Acceptance Testing (UAT).
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Surveyed clients to ascertain requirements and expectations for product.
Deutsche BankBangalore, India
Senior Analyst
10.2016 - 05.2018
Job overview
- Performing UAT on Finacle 10x during migration, scrutinizing documents related to trade transactions, ensuring compliance with regulatory and statutory requirements, imparting training to Relationship managers and various teams, handling import and export document checking, processing of sales and purchase invoices, authorizing general banking transactions.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Optimized core processes to improve business performance and operational agility.
- Collaborated with stakeholders to define project objectives and criteria.
- Utilized data visualization techniques to present and explain complex data sets.
Kotak Mahindra Bank Ltd.Bangalore, India
Manager- Trade Finance
02.2015 - 10.2016
Job overview
- Periodic Reconciliation, Management reporting and analysis, providing quick resolutions to clarifications, integration of erstwhile Ing Vysya Bank, retrieving data and providing to FINACLE support team, ensuring NIL balances of Suspense account, training TF ops Team, participating in TI Misys Project, implementing best practices.
HSBC BankBangalore, India
Manager
09.2013 - 12.2013
Job overview
- Scrutinizing documents for all trade finance products, providing services to High Value Clientele Trade accounts, enabling STP processing, ensuring smooth functioning of trade finance, disbursal and liquidation of pre-shipment finance, resolving customer queries, understanding client's requirements, disbursal and liquidation of post shipment finance.
ICICI Bank Ltd.Chennai, India
Assistant Manager-II
05.2010 - 09.2013
Job overview
- Imparting training to new joiners, handling inward and outward foreign remittance, booking forward contracts and options, handling collection bills, non-fund-based limits, export bill discounting, submitting reports to Central Bank, periodic reconciliation, providing quick resolutions to clarifications.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Assisted clients with structuring complex trade finance deals, providing expert guidance throughout the process.
- Streamlined trade finance processes by implementing efficient workflow systems and reducing turnaround time.
Education
Manipal University
MBA in Banking & Finance
IMA
Post Graduate Diploma in Banking Operations
CET
Bachelor of Technology (Electronics & Communication)
Skills
Customer Engagement
Certification
Scaled Agile POPM, Scaled Agile Framework (SAFe), 2022
Language Fluency
- English
- Hindi
- Malayalam
Personal Information
- Date of Birth: 03/24/85
- Nationality: Indian
- Marital Status: Married
Timeline
Finastra Certified Associate in Fusion Corporate Channel
12-2023
Scaled Agile POPM, Scaled Agile Framework (SAFe), 2022
06-2022
Proxy Product Owner
Param Info (Client-Mashreq Bank)
05.2022 - 11.2022
Senior Business Analyst
Tech Mahindra
02.2022 - Current
Principal Consultant
Oracle Financial Services Solutions
10.2021 - 03.2022
Manager Projects
Cognizant Technology Solutions India Pvt Ltd
04.2021 - 09.2021
Senior Business Analyst
Finastra
05.2018 - 04.2021
Senior Analyst
Deutsche Bank
10.2016 - 05.2018
Manager- Trade Finance
Kotak Mahindra Bank Ltd.
02.2015 - 10.2016
Manager
HSBC Bank
09.2013 - 12.2013
CAIIB, Indian Institute of Banking and Finance
01-2013
JAIIB, Indian Institute of Banking and Finance
01-2012
Certificate in Trade Finance, Indian Institute of Banking and Finance, 2010
06-2011
Assistant Manager-II
ICICI Bank Ltd.
05.2010 - 09.2013
Manipal University
MBA in Banking & Finance
01.2012
IMA
Post Graduate Diploma in Banking Operations
01.2009
CET
Bachelor of Technology (Electronics & Communication)
01.2007
Similar Profiles
Sandeep GinkaSandeep Ginka
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA
Hemanth Kumar BangaruHemanth Kumar Bangaru
Team Lead at Tech Mahindra, Tech Mahindra Pvt LtdTeam Lead at Tech Mahindra, Tech Mahindra Pvt Ltd
Vinita HasabeVinita Hasabe
VAS Manager at Tech Mahindra Tech MahindraVAS Manager at Tech Mahindra Tech Mahindra
VISHNU RAMKISAN INGOLEVISHNU RAMKISAN INGOLE
Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)
K R GOPIKAK R GOPIKA
GIS Intern at UL Technology SolutionsGIS Intern at UL Technology Solutions