SHYAM MOHAN
Thankamany,Idukki,Kerala,India
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Bus Driver
GO NORTH WEST
Manchester
2024.10 - 2025.03
- Maintained punctuality for smooth running of timetable schedules.
- Managed difficult situations calmly, creating a peaceful environment onboard.
- Checked validity of passenger tickets or passes to prevent fraud.
- Reported any mechanical problems promptly for early resolution.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Followed company policies strictly, upholding professional standards at all times.
Coach driver
Stagecoach
Merthyr Tydfil, Rhondda Cynon Taf
2023.08 - 2024.09
- Performed thorough vehicle safety inspections prior to service to ensure working order and guarantee guest safety.
- Monitored and maintained appropriate passenger conduct to ensure safety and wellbeing.
- Created enjoyable travel experiences by engaging passengers in lively conversations.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Provided accurate time and cost estimations for journeys.
- Collected cash fares and completed daily paperwork accurately.
Warehouse Operative(part time)
Royal Mail Group
Bristol, uk
2022.11 - Current
- Completed work following safety rules for best working practices.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Inspected received merchandise for any damages or discrepancies.
- Sorted materials on warehouse racks and shelves.
- Weighed merchandise and selected appropriate containers to use for packaging.
- Loaded packaged goods on to trucks for shipping.
Warehouse Operative (Part time)
IG Design Group
Hengod, uk
2021.11 - Current
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Sorted materials on warehouse racks and shelves.
- Moved stock around by hand, using forklift truck or lifting gear.
- Cleaned and tidied work areas to meet inspection requirements.
Warehouse Operative(part time)
2 Sisters Food Group
Rogerstone , uk
2021.12 - 2022.09
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Achieved production targets and maximised efficiency.
- Picked and packed food deliveries per shift with maximum accuracy.
- Identified areas for process improvements, helping to maintain yield standards.
- Packed and labelled finished goods before delivery.
- Received and processed stock using inventory management system.
Territory Head
Popular Vehicles & Services Ltd
Kochi, Kerala,India
2020.12 - 2021.04
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Achieved exceptional client satisfaction feedback and ratings.
- Produced regular reports with in-depth detail of sales performance.
- Identified and qualified new sales prospects to continually meet targets.
- Analysed data and information to identify issues and create tailored solutions.
- Handled high volume calls to address customer inquiries and concerns.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Improved efficiency and productivity by acquiring new skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Territory Head
Indus Motors Co. Pvt. Ltd.
Kochi, Kerala
2011.11 - 2019.10
- Supported front-line sales teams with well-coordinated administrative operations.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Conducted monthly sales presentations to build customer understanding of value proposition.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Resolved customer complaints by exchanging merchandise,refunding money and adjusting bills.
Collection Executive
Indusind Marketing & Financial Services Pvt. Ltd
Kochi, India
2011.02 - 2011.10
- Displayed energy and enthusiasm in fast-paced environment.
Education
Masters of Science in Management - Business Management
University of South Wales Pontypridd,RCT
Wales 2021.09 - 2022.09
Diploma - Process Control Instrumentation
SIIT
Kottayam ,India 2008.06 - 2009.04
Bachelor of Arts - Economics
Govt College Kattappana
Idukki, Kerala, India 2006.06 - 2009.03
Diploma - Computer Application
National Institute of Open Schooling
Idukki, India 2005.06 - 2006.10
Some College (No Degree) - Commerce
ST Thomas HSS Thankamany
Idukki,India 2003.06 - 2005.03
SSLC -
ST Thomas H S S Thankamany
Idukki, Kerala 2002.06 - 2003.03
Skills
- Teamwork and Collaboration
- Decision-Making
- Excellent Communication
- Organization and Time Management
- Sales closing techniques
- Customer service
- Excellent time management skills
- Cash handling
- Ticket issuing
Languages
English
Advanced
Additional Information
VOLLEYBALL
TRAVELLING G
CRICKET
CHESS
Timeline
Bus Driver
GO NORTH WEST
2024.10 - 2025.03
Coach driver
Stagecoach
2023.08 - 2024.09
Warehouse Operative(part time)
Royal Mail Group
2022.11 - Current
Warehouse Operative(part time)
2 Sisters Food Group
2021.12 - 2022.09
Warehouse Operative (Part time)
IG Design Group
2021.11 - Current
Masters of Science in Management - Business Management
University of South Wales Pontypridd,RCT
2021.09 - 2022.09
Territory Head
Popular Vehicles & Services Ltd
2020.12 - 2021.04
Territory Head
Indus Motors Co. Pvt. Ltd.
2011.11 - 2019.10
Collection Executive
Indusind Marketing & Financial Services Pvt. Ltd
2011.02 - 2011.10
Diploma - Process Control Instrumentation
SIIT
2008.06 - 2009.04
Bachelor of Arts - Economics
Govt College Kattappana
2006.06 - 2009.03
Diploma - Computer Application
National Institute of Open Schooling
2005.06 - 2006.10
Some College (No Degree) - Commerce
ST Thomas HSS Thankamany
2003.06 - 2005.03
SSLC -
ST Thomas H S S Thankamany
2002.06 - 2003.03