SHYAM M TIRUPACHUR

Key Responsibilities:

• Client Relationship Management: Acted as the primary point of contact for clients, ensuring their banking needs were met efficiently and professionally.
  Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  
• Product and Service Promotion: Recommended and cross-sold banking products, including savings accounts, fixed deposits, loans, and insurance.
  Identified opportunities to provide tailored solutions based on client financial goals and preferences.
  
• Financial Advisory Services: Provided personalized financial advice to clients, helping them manage wealth and achieve financial objectives.
  Conducted periodic reviews of client portfolios to identify potential investment or saving opportunities.
  
• Sales and Revenue Generation: Consistently met or exceeded monthly sales targets through proactive engagement and upselling strategies.
  Drove business growth by acquiring new customers through networking, referrals, and relationship-building activities.
  
• Operational Excellence: Ensured timely and accurate processing of transactions, including account openings, fund transfers, and loan disbursements.
  Adhered to compliance standards and resolved customer queries promptly to maintain high service quality.
  
• Team Collaboration: Worked closely with internal teams to ensure seamless delivery of banking services and products.
  Supported branch-level initiatives and campaigns to enhance the overall customer experience.