Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Shyam Prabhu

Shyam Prabhu

Bengaluru

Summary

Dynamic Client Relationship Manager with 1 years' experience in sales and service roles for automobile organizations. Driving top-quality customer experience and satisfaction through deploying voice of the client (VOC) expertise. Building and retaining long-term relationships by establishing positive, productive and routine communications.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Relationship Manager

Spinny
Bengaluru
01.2022 - Current
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
  • Negotiating with customers, Solving their escalations , and maintaining customer's satisfactions

Assistant Engineer

Ind Air Con Engineers Pvt. Ltd
Bengaluru
02.2019 - 01.2022
  • Adhered to timelines to meet quality assurance targets.
  • Determined budget, manpower, schedule and material needed to successfully execute projects.
  • Provided technical assistance to staff when needed.
  • Assisted in development, design and execution of projects.
  • Reading design and execute the Projects with workers
  • Handling the paper work for post projects,i.e., Generating the Invoice , warranty .

Education

Diploma In Mechanical Engineering - Mechanical Engineering

Sri Kalabhyraveshwara Polytechnic
Bengaluru
07.2015 - 05.2018

Skills

Business relationship cultivation

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Software

Windows XP, Microsoft office

MS Excel

Auto cad

Interests

Reading books , watching Movies ,Vlogs

Driving cars, Riding bikes exploring the natures

Swimming, drawing, etc

Timeline

Relationship Manager

Spinny
01.2022 - Current

Assistant Engineer

Ind Air Con Engineers Pvt. Ltd
02.2019 - 01.2022

Diploma In Mechanical Engineering - Mechanical Engineering

Sri Kalabhyraveshwara Polytechnic
07.2015 - 05.2018

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Shyam Prabhu