Shyam S
Senior Manager - Strategic Alliances
Bengaluru
Summary
A seasoned Business Head with proven expertise in establishing and expanding strategic alliances, particularly in the B2B sector. Successfully built and led high-performing teams to drive Institutional Sales, with a strong focus on forging and nurturing partnerships in the Fintech, NBFC, and Education Loan industries. Adept in identifying and capitalizing on growth opportunities, leveraging business development and customer service acumen to create long-term value. Demonstrates a deep understanding of the strategic landscape, combining market intelligence with a commitment to excellence in executing alliance-driven strategies that enhance business outcomes
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Senior Manager - Strategic Alliances
Kuhoo Finance Private Limited
03.2023 - Current
- Generated ₹100 Crore Loan Disbursement YTD by targeting top EdTech companies and leading educational institutions. Consistently exceeded monthly revenue quotas by 20%.
- Built and maintained strategic partnerships with top 80 plus EdTech companies and leading educational institutions to deliver tailored financial solutions, including education loans, BNPL, and fee financing.
- Managed a diverse portfolio of EduFinTech clients, ensuring consistent growth in lending volumes while monitoring portfolio performance and minimizing NPAs. Improved portfolio performance by 40%, optimizing lending models and mitigating risks for NBFC partners.
- Facilitated partnerships between NBFCs and educational organizations, enabling streamlined access to credit for students and institutions. Acted as a bridge between lenders and EdTech platforms to customize financial products.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Designed and implemented seamless API integrations to connect NBFCs, EdTech platforms, and lending partners, enabling smooth data exchange and real-time financial services delivery.
- Worked closely with cross-functional teams, including product development, sales, and operations, to define project scopes and ensure on-time delivery. Led a team of 10 to execute partnership initiatives.
- Conducted training sessions and prepared detailed documentation for partners to utilize solutions effectively, driving higher adoption rates.
- Partnered with internal teams to co-create innovative lending products tailored for the EduFinTech sector, enabling quicker go-to-market strategies for clients.
- Drove alignment of departmental strategies with company vision, resulting in a unified growth approach.
Zonal Head Business Development & Strategic Alliance
Financepeer
11.2020 - 03.2023
- Company Overview: Emirates | Dubai, United Arab Emirates
- Developed and implement an effective sales plan to meet and exceed sales goals
- Ensured consistent growth of quality revenue through development of existing and new sales channels
- Build a strong sales pipeline of well qualified revenue opportunities
- Collaborates closely with marketing and product development teams; the purpose is to create a campaign path for the marketing strategy that is strongly aligned with the key selling points and attributes of the companyʼs products
- Coordinated with Sales, Customer Success, Operations, and Technology team for smooth processing
- Develop and update strategies to build partnerships with Education Institutions & maintaining relationships with key people in the education industry and liaising with relevant colleges/institutes
- Acted as a bridge between the company and its current market and future markets, developed strategies to build partnerships with Education Institutions
- Developed and managed relationships with stakeholders, Innovate and monitor the execution of new products in the regions
- Developed process improvements to optimize partner management activities
- Assisted in the marketing activities such as trade shows, campaigns, and other promotional activities
- Driven customer engagement and retention initiatives through effective project management and implementation
- Focused on defining customer needs and required functionality early in the development cycle, documenting requirements and then proceeding with design synthesis
- Translated business requirements in to functional requirements and through technical expertise design technical solution
- Consult on installation and development of these solution whilst at the same time developing business knowledge
- Emirates | Dubai, United Arab Emirates
Senior Technical Solution Consultant
Emirates
05.2018 - 08.2020
- Supported all management programs in continuous improvement and, regular audits
- Ensured all required materials and resources are arranged for timely execution
- Responsible for ensuring safe working practices and procedures are implemented in accordance with the Occupational Health and Safety and Environmental policy
- Driving the engineering team to achieve continuous improvements in plant availability, plant performance and staff productivity through effective maintenance system
- Monitored and reviewed on daily operations data sheet and checklist to ensure all targets are achieved in the generation of utilities and ensure that parameters are according to established operating guidelines and procedures
- Manage the maintenance and operation of building services installations, plant, equipment, and associated systems to a high standard in compliance with statutory and in a cost-effective manner, through an effective and direct site and project management
- Have knowledge of Technical designs and drawings
- Follow-up with the contractor to ensure that the design and actual deliverable match as per standards
- Sets clear performance objectives that are clear, specific, challenging and achievable and provide regular and appropriate performance feedback to staff
- Continual improvements and meet key result and performance criteria expectations in accordance with the departmental expectations derived from business plans
Business Development Manager
BYJU'S (Think & Learn Pvt. Ltd)
08.2016 - 04.2018
- Have experience in making cold call on an existing / new database of clients/prospects with a view of generating qualified appointments
- Respond quickly and correctly on product questions
- Have full knowledge of features and benefits of products and services & keep informed of program changes
- Meet the sales target set by the management & lead generation
- Ensured consistent growth of quality revenue through development of existing and new sales channels
- Build a strong sales pipeline of well qualified revenue opportunities
- Have experience in dealing with International clients & worked in their shift timing for effective sales communication & sales closing
- Maintain integrity and ensure company policies and procedures are followed properly and educate customers and business on processes, products and services offered
- Trained teachers/parents training sessions for the effective implementation of new methodology up to K-12 level
- Efficiently handled customer/school support, queries and escalations
- Have given support by school visits, telephonic/email communication, problem resolution and managed escalation
- Bangalore, India
Education
Bachelor of Technology - Electrical & Electronics Engineering
Nehru College Of Engineering & Research Center
Thrissur, Kerala 09.2012 - 04.2016
Higher Secondary Schooling - Computer Science
Kerala State Board
Alappuzha, Kerala 08.2010 - 04.2012
Skills
- Service Orientation
- Time Management
- Communication & Interpersonal Skills
- Business Process Management
Disclaimer
I hereby declare that all information furnished in this document is true to my knowledge & belief.
Timeline
Senior Manager - Strategic Alliances
Kuhoo Finance Private Limited
03.2023 - Current
Zonal Head Business Development & Strategic Alliance
Financepeer
11.2020 - 03.2023
Senior Technical Solution Consultant
Emirates
05.2018 - 08.2020
Business Development Manager
BYJU'S (Think & Learn Pvt. Ltd)
08.2016 - 04.2018
Bachelor of Technology - Electrical & Electronics Engineering
Nehru College Of Engineering & Research Center
09.2012 - 04.2016
Higher Secondary Schooling - Computer Science
Kerala State Board
08.2010 - 04.2012
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