Shyam Sakhare

Project: Samadhan, Chennai WMS Enhancement, and Operations Stabilization Program.

• Facilitated requirement gathering for IT functional specifications documentation with IT and business stakeholders.
• Ensured timely completion of UAT by resolving impediments, and maintaining auditable test records.
• Planned and shared UAT, demo, production release updates, and progress reports with senior management.
• Managed change and release processes, including risk assessment, mitigation strategies, and high-impact cutover plans.
• Developed and maintained ITSM-compliant incident management frameworks, policies, and ticketing procedures.
• Created daily production performance reports to review KPIs, and prioritize issue resolution.
• Assessed ITSM controls with SMEs, creating SOPs to address access control gaps.
• Led cyber security assessments, SSO deployment, vulnerability management, and penetration testing to fix security gaps.
• Designed and implemented preventive maintenance frameworks, with monitoring tools and reports.
• Published ServiceNow knowledge articles for incident, change, and release processes.

Project: Disaster Recovery Implementation.

• Facilitated low-level design documentation with the network, application, infrastructure, and security teams.
• Collaborated with senior stakeholders to resolve technical compliance issues.
• Meticulously planned and executed DR switchover strategies with business and IT stakeholders.
• Oversaw software license procurement and cost tracking.

• Led Scrum ceremonies to ensure collaboration across IT teams for Transportation, Warehouse, and Order Management system implementation projects.
• Worked with Product Owners and IT teams to refine backlogs and align priorities with business goals.
• Supported teams in delivering value across TMS, WMS/OMS, by removing blockers.

• Created a blueprint for a direct-to-consumer and hyperlocal business model for a new yogurt product launch.
• Proposed technology partners for online store and order management software.
• Recommended supply chain network and retail partners to run e-commerce and hyperlocal operations in Mumbai.
• Delivered a practical strategy to sell yogurt products online.

• I built a prototype Tableau dashboard for Saffola D2C e-commerce to track pan-India revenue, dispatches, delivery TATs, bestseller categories, and SKUs.
• Designed an inventory control framework and calculated reorder quantities using e-commerce sales data for three fulfillment centers in Unicommerce OMS.
• Managed pilot go-live operations for supply, order processing, fulfillment, and last-mile delivery, with IT and business partners.

• Managed pipeline design projects for a petrochemical plant, ensuring safety through effective design and risk management.
• Analyzed project issues, including pipeline failures, and implemented design changes to prevent recurrence.
• Optimized project costs by implementing cost-effective solutions for pipeline support structures.
• Collaborated with Civil Engineering on pipe rack and support structure designs.
• Worked with Procurement teams to prepare steel material requirement plans for pipeline projects.
• Conducted quality checks on engineering deliverables, viz. Isometric drawings and piping design reports are used to maintain SLAs and customer satisfaction.
• Supported vendor evaluation and approval for heavy equipment suppliers, as per procurement strategies.