Shyam Sharma
Gurugram
Summary
. Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
6
6
year of professional experience
Work History
Logistics Manager
Meena Bazaar
Gurugram
04.2024 - Current
- Worked collaboratively with customers and staff at various levels.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Led and managed projects to support logistics efforts and plans.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Negotiated with carriers and warehouse operators for services and preferential rates.
Operations Manager
Gem Opticians
New Delhi
10.2024 - 04.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Presented performance and productivity reports to supervisors.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Addressed customer concerns with suitable solutions.
Education
Bachelor of Arts - Arts
Delhi University
Delhi08-2021
Skills
- Data analytics
- Contract negotiation
- Project management
- Operational efficiency
- Customer service
- Team leadership
- Logistics coordination
- Operations management
- Cost reduction strategies
- Operations monitoring
- Contract management
- Inventory control
Accomplishments
- Best Individual Award from Meena Bazaar
Affiliations
- Effectively manage competing priorities, balancing operational efficiency, cost control, and team leadership, while ensuring timely deliveries and maintaining high customer satisfaction
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Logistics Strategy & Optimization
- Spearheaded end-to-end supply chain improvements, reducing costs by X%, and increasing efficiency
- Developed and implemented logistics strategies that enhanced delivery timelines, and minimized operational bottlenecks
- Managed vendor relationships to streamline procurement and distribution processes
Timeline
Operations Manager
Gem Opticians
10.2024 - 04.2025
Logistics Manager
Meena Bazaar
04.2024 - Current
Bachelor of Arts - Arts
Delhi University
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