SHYAMA BAVEJA
Ludhiana
Summary
Coordinated Personal Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities.
Overview
20
20
years of professional experience
Work History
Personal Assistant to Principal
Delhi Public School
Ludhiana
04.2012 - Current
- Looking after general administration, admissions, recruitment process, statutory requirements, and operations.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Developed processes for efficient workflow within the departmental structure.
Finance Executive
Cargo Shoe Factory Agra
01.2010 - 08.2011
- Looking after general administration, recruitments, vendors payments, staff salary etc.
Assistant Manager - Operations
VKC CREDIT & FOREX SERVICES PVT LTD
Ludhiana
02.2005 - 07.2009
- Identifying & managing key accounts for potential business development towards high value customers and strategically securing profitable business, taking care of top line and bottom-line across Punjab region and handling 5 Branches namely, Ludhiana, Chandigarh, Moga, Jalandhar and Amritsar
- Managing a team of Operations and Customer Service Executives
- Handling the customer queries by offering them best product combinations and informing them about promotional schemes and latest products to render best possible benefits
- Ensuring timely service delivery as well as collections from the clients within the stipulated credit period while managing the distribution system of the company and maintaining smooth operations
- Retaining customers by providing best possible service in terms of immediate response to enquiries, quick execution of orders & by keeping the customer updated.
Education
P.G Diploma in Guidance And Counselling - Guidance & Counselling
G.H.D College OfEducation
Ludhiana08-2024
Master of Commerce -
Lovely Professional University
Phagwara01.2015
Master of Business Administration - Finance -
Symbiosis
Pune01.2004
Bachelor of Commerce -
Punjab University
Punjab01.2002
Intermediate -
Punjab Board
Ludhiana01.1999
High School -
Punjab Board
Ludhiana01.1997
Skills
- Strategy, Vision & Mission Planning
- Team Management
- Training & Development
- Client servicing/Troubleshooting
- Performance improvement
- Marketing/ Business Development
- Event Planning
Accomplishments
Awarded as Best Executive - Operations across India in 2006
Careerpath
- Assistant Manager – Operations (Punjab) - since April 2009
- Assistant Manager - Operations (Ludhiana) - Apr 2008/ Mar 2009
- Executive Operations (Ludhiana) - Feb 2006/ Mar 2008
- Tele Marketing Executive (Ludhiana) - Feb 2005/ Jan 2006
Personal Information
Date of Birth: 03/03/82
References
Available on Request
Languages
- English
- Hindi
- Punjabi
Timeline
Personal Assistant to Principal
Delhi Public School
04.2012 - Current
Finance Executive
Cargo Shoe Factory Agra
01.2010 - 08.2011
Assistant Manager - Operations
VKC CREDIT & FOREX SERVICES PVT LTD
02.2005 - 07.2009
P.G Diploma in Guidance And Counselling - Guidance & Counselling
G.H.D College OfEducation
Master of Commerce -
Lovely Professional University
Master of Business Administration - Finance -
Symbiosis
Bachelor of Commerce -
Punjab University
Intermediate -
Punjab Board
High School -
Punjab Board
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