Summary
Work History
Education
Skills
Websites
Accomplishments
Prestigious Clients Served
Personal Detail
Work Availability
Timeline
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Shyamal Bhattacharjee

Gurgaon

Summary

Results-driven Chief Operating Officer and Administration Leader with 20+ years of proven success overseeing enterprise-wide facilities management, strategic operations, and administrative excellence. Track record of achieving substantial revenue growth, reducing operational costs by 30%, and maintaining business continuity through disruptive phases including COVID. Expert in vendor relations, organizational restructuring, compliance governance, and large-scale service delivery. Known for transforming business requirements into actionable operational strategies while building agile, high-performing teams.

Work History

Chief Operating Officer

SAMS Facilities Management Pvt Ltd
04.2012 - 08.2023
  • Orchestrated full-spectrum facility operations across client sites; delivered measurable improvements in service quality and response time.
  • Devised and implemented strategic initiatives that doubled team productivity.
  • Reduced attrition and enhanced talent retention through engagement programs.
  • Scaled revenue by 300% over tenure while sustaining customer satisfaction and compliance.

AVP – Operations (PAN India)

A2Z Infraservices Ltd
08.2009 - 03.2012
  • Directed nationwide administrative operations for key accounts in energy, real estate, and healthcare sectors.
  • Designed competitive bidding strategies and secured long-term contracts.
  • Delivered personalized service models for diverse client expectations.
  • Championed operational efficiency via workflow redesign and team integration.

Senior Manager – Administration & Vendor Management

Novatium Solutions
09.2006 - 09.2009
  • Led vendor selection and contract management for infrastructure and admin services.
  • Conducted compliance oversight in coordination with HR and regulatory bodies.
  • Improved service benchmarks by implementing vendor scoring and feedback loops.

Head – Facilities & Procurement

SpiceJet Limited
03.2005 - 09.2006
  • Managed fast-paced procurement and administration during the launch of SpiceJet’s low-cost airline model.
  • Enabled scalable facility support systems across hubs.
  • Reinforced client relationships and streamlined purchasing frameworks.

Manager – Administration & Facilities

Solitar Systems Pvt Ltd
05.2001 - 03.2005
  • Delivered international-standard administrative services across India and UK branches.
  • Coordinated STPI procedures and developed inclusive talent programs.
  • Improved cross-departmental alignment through shared operational goals.

SNCO (Technical)

Indian Air Force
11.1971 - 11.1989
  • Directed technical manpower and logistics across diverse operations.
  • Served in strategic assignments under Joint Services Intelligence.

Education

Diploma - Security Services Admin & Management

ISMI

Professional Development - Shipping & Commercial Activities

Diploma - Export Import Management

NITMA

Electronics & Telecommunication Engineering - undefined

IAF

BSc - Chemistry Honors

Calcutta University

Senior Cambridge - Science Stream

Mount Hermon School

Skills

  • Strategic Planning
  • Facilities Oversight
  • Administrative Leadership
  • P&L Management
  • Budgeting & Cost Control
  • Procurement & Vendor Strategy
  • Compliance & Governance (CLRA, STPI)
  • Business Development
  • Employee Engagement
  • Operational Transformation
  • Travel & Office Logistics
  • Internal Communication

Accomplishments

  • Reduced operational costs by 30% through targeted reforms, contract negotiation, and process redesign.
  • Achieved 300% revenue growth with zero disruption in service delivery during COVID.
  • Improved productivity by 60% via company-wide restructuring and workflow optimization.
  • Received consecutive Excellence in Service awards at SAMS Facilities Management.
  • Built vendor evaluation systems and secured repeat business from premium clients including Tata, Aditya Birla, Medanta, and ONGC.

Prestigious Clients Served

  • Tata Power
  • ONGC
  • TATA AIA
  • Aditya Birla
  • Medanta Hospitals
  • Emaar
  • DLF
  • Maithon Power

Personal Detail

Date of Birth: 11/12/55

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Chief Operating Officer

SAMS Facilities Management Pvt Ltd
04.2012 - 08.2023

AVP – Operations (PAN India)

A2Z Infraservices Ltd
08.2009 - 03.2012

Senior Manager – Administration & Vendor Management

Novatium Solutions
09.2006 - 09.2009

Head – Facilities & Procurement

SpiceJet Limited
03.2005 - 09.2006

Manager – Administration & Facilities

Solitar Systems Pvt Ltd
05.2001 - 03.2005

SNCO (Technical)

Indian Air Force
11.1971 - 11.1989

Professional Development - Shipping & Commercial Activities

Diploma - Export Import Management

NITMA

Electronics & Telecommunication Engineering - undefined

IAF

BSc - Chemistry Honors

Calcutta University

Senior Cambridge - Science Stream

Mount Hermon School

Diploma - Security Services Admin & Management

ISMI

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Shyamal Bhattacharjee