Summary
Work History
Education
Skills
Websites
Custom
Affiliations
Languages
DOB
References
Timeline
Generic

Shyamal Bhattacharjee

Gurgaon

Summary

High-energy Chief Operating Officer with demonstrated record of exceeding profitability goals and driving increased revenues while containing costs. Successfully grew organizations to achieve excellence through efficient operational systems support. Resourceful Head of Administration known for high productivity and efficient completion of tasks. Specialize in strategic planning, operational management, and staff development. Excel in communication, problem-solving, and adaptability, ensuring smooth administrative operations and effective team leadership.

Work History

Chief Operating Officer

SAMS Facilities Management Pvt Limited
Gurugram
04.2012 - 08.2023
  • Created and executed a robust operational framework, ensuring measurable outcomes and fostering departmental accountability.
  • Led a team that successfully implemented process improvements resulting in a significant reduction in waste
  • Successfully spearheaded an organizational overhaul, achieving a significant 60% improvement in efficiency and productivity.
  • Drove improvements in efficiency and cost reduction through the implementation of a comprehensive operational strategy, yielding a 60% increase in productivity.
  • Decreased staff loss
  • Achieved a significant 300% increase in revenue during my tenure with SAMS

AVP Operations PAN India

A2Z Infraservices Ltd
Gurgaon
08.2009 - 03.2012
  • Delivered exceptional customer experiences via personalized service offerings that were customized to suit individual preferences
  • Conducted competitor analysis to identify market trends and capitalize on emerging opportunities.
  • Enhanced operational efficiency by identifying and implementing improvements to workflow processes
  • Successfully negotiated favorable contracts with clients, achieving competitive pricing while upholding superior product quality and service delivery standards.
  • Initiated and oversaw cross-functional projects to enhance organizational performance
  • Implemented successful strategies for business growth by leading operations and long-term planning
  • Developed annual budget for department and monitored progress throughout year.
  • Utilized in-depth market research and competitor evaluations to create strategic competitive advantages
  • Provided administrative support to enhance efficiency in daily operations.

Sr Manager Admin & Vendor Management

Novatium Solutions
Gurugram
09.2006 - 09.2009
  • Consistently upheld and exceeded expectations for administrative responsibilities
  • Supported HR with CLRA and compliance-related activities.Championed process improvement initiatives that led to significant cost savings without compromising on quality standards
  • Assisted in negotiating and managing vendor contracts, leading to reduced costs and enhanced service levels
  • Created and enacted a comprehensive vendor performance evaluation system, leading to better vendor selection and improved performance
  • Effectively implemented and maintained office infrastructure
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.

Sr Manager Facilities and Procurement (HOD)

SpiceJet Limited
New Delhi
03.2005 - 09.2006
  • Company Overview: (Aviation)
  • Led process improvement initiatives resulting in significant cost savings while maintaining quality standards.
  • Drove the implementation of impactful strategies to address client pain points, contributing to an enhanced company reputation
  • Established enduring relationships with clients and stakeholders, contributing to steady growth of the business through consistent repeat customers.
  • Played a crucial role in the introduction and implementation of a low-cost airline at Company.

Manager Administration & Facilities

Solitar Systems Pvt Limited
Gurugram
05.2001 - 03.2005
  • Company Overview: (a UK Based Software Company)
  • Championed diversity and inclusion efforts within workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development
  • Maintained excellent relationship with Software Technologies Park of India (STPI) process implementation
  • Evaluated vendor offerings critically to select most appropriate partners for delivering desired results at optimal costs
  • Both Domestic and International
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit
  • (a UK Based Software Company)

SNCO (Technical)

Indian Air Force
PAN India
11.1971 - 11.1989
  • Served in the Indian Air force in a Technical Trade managing large technical manpower
  • Have also given service to Joint Services Intelligence Department

Education

Diploma - Security Services Administration And Management

Industrial & Security Management Institute
Nasik, Mahaarastra
12-1989

Prof Dev Prog in Ship and Commercial Shipping Activities - Security Services Administration and Management

India
New Delhi
04.1989

Diploma in Export Import Management -

NITMA
New Delhi
01-1988

Electronics And Telecommunication Engineering -

IAF, Bangalore Training Centre
Bangalore
11-1976

Bachelor of Science - Chemistry Honors

Calcutta University
Kolkata
11.1974

Senior Cambridge - Science Stream

Mount Hermon School
Darjeeling
04.1971

Skills

  • Operations
  • P&L Management
  • Strategic Business Management
  • Budgeting
  • Team Player
  • Cost Control
  • Corporate Social Responsibility
  • Relationship Management
  • Customer Satisfaction
  • Leadership
  • Performance Management
  • Sustainability
  • Marketing Strategies
  • Workflows
  • Sales
  • Employee Engagement
  • Business Requirements
  • Business Development
  • Facility Management
  • Organizational Leadership

Custom

  • English
  • Bengali
  • Hindi

Affiliations

  • Received Excellence in Service for three consecutive years at SAMS Facilities Management Pvt Limited.
  • Received Achievers Award in A2Z Infraservices Ltd for PAN India Operations

Languages

English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2

DOB

  • 12 November 1955

References

References available upon request.

Timeline

Chief Operating Officer

SAMS Facilities Management Pvt Limited
04.2012 - 08.2023

AVP Operations PAN India

A2Z Infraservices Ltd
08.2009 - 03.2012

Sr Manager Admin & Vendor Management

Novatium Solutions
09.2006 - 09.2009

Sr Manager Facilities and Procurement (HOD)

SpiceJet Limited
03.2005 - 09.2006

Manager Administration & Facilities

Solitar Systems Pvt Limited
05.2001 - 03.2005

SNCO (Technical)

Indian Air Force
11.1971 - 11.1989

Diploma - Security Services Administration And Management

Industrial & Security Management Institute

Prof Dev Prog in Ship and Commercial Shipping Activities - Security Services Administration and Management

India

Diploma in Export Import Management -

NITMA

Electronics And Telecommunication Engineering -

IAF, Bangalore Training Centre

Bachelor of Science - Chemistry Honors

Calcutta University

Senior Cambridge - Science Stream

Mount Hermon School

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Shyamal Bhattacharjee